Resident Services Associate / Concierge

**Join Our Team as a Resident Services Associate / Concierge!**

Are you a motivated, detail-oriented, and personable professional looking to make a difference? We are excited to invite you to apply for the position of Resident Services Associate / Concierge at our vibrant community in Los Angeles, CA.

**About Us**

We are a leading property management firm dedicated to providing exceptional services to common interest developments across Southern California, Arizona, Utah, and Texas. Our boutique-style approach ensures that we deliver personalized service, while our extensive support and training resources rival those of larger firms.

As one of the fastest-growing management companies in our markets, we offer our team members unique opportunities for career development and growth. Our people-centric culture attracts top talent and has been a key driver of our success over the past 15 years.

To learn more about our company culture, feel free to connect with us on social media:

- Instagram: @pmpmanage
- Facebook: @pmpmanage
- LinkedIn: /company/pmpmanagement

**Who We're Looking For**

We are seeking energetic, passionate, and detail-oriented individuals to join our team. The ideal candidate will embrace change, celebrate innovation, and possess a strong commitment to providing outstanding customer service to our valued clients.

**Position Overview**

As a Resident Services Associate / Concierge, you will play a vital role in supporting our property management operations. Your responsibilities will include a variety of administrative tasks and staff support services that contribute to the smooth functioning of our community.

**Key Responsibilities:**

- Answer phone calls professionally, ensuring messages are handled courteously and accurately.
- Provide administrative and clerical support to the General Manager, including preparing reports, correspondence, and forms.
- Organize and prepare materials for monthly Management Council meetings, including binders and spreadsheets.
- Process invoices and check requests related to Executive Office functions, including vendor communication for past due statements.
- Manage the receipt of checks and prepare them for signatures as needed.
- Compile and present the Delinquency Report for monthly Management Council meetings.
- Distribute the monthly meeting calendar to all employees, detailing management, COA, and miscellaneous meetings.
- Scan and file monthly financial documents for the COA, Shared, and Restaurant.
- Maintain logs for computer tech services, copier usage, and phone tech services.
- Update the procedures manual as necessary.
- Schedule and coordinate monthly on-site staff meetings.
- Perform other duties as assigned.

**Qualifications:**

- 1-3 years of experience in hospitality
- 3-5 years of administrative experience
- Associate's Degree or higher preferred
- Excellent customer service skills
- Outstanding organizational abilities
- Proficiency in Microsoft Office applications

If you are ready to take the next step in your career and become an integral part of our team, we would love to hear from you! Apply today and help us create a welcoming and supportive environment for our residents.
Employment Type: Full-Time
Salary: $ 23.00 Per Hour