Systems Analyst - SAP SD
The SAP SD Analyst will be responsible for supporting, enhancing, and optimizing the Sales and Distribution (SD) processes within an SAP S/4HANA environment. This role has a strong focus on end-to-end Order-to-Cash (O2C) processes.
The ideal candidate has strong functional SD knowledge, understands inventory and logistics integration points, and works effectively with cross-functional teams including Supply Chain, Customer Service, Finance, and Warehouse Operations.
Essential Duties and Responsibilities
- Provide day-to-day support for SAP SD processes including sales orders, deliveries, billing, returns, pricing, ATP, and credit management.
- Configure and maintain SAP OTC modules including Sales & Distribution, Rebates, Contracts, and Pricing.
- Support integrations with related SAP modules, particularly Finance (FI/CO), Materials Management (MM), and Supply Chain.
- Troubleshoot and resolve SD-related issues impacting order processing, billing, and customer fulfillment.
- Support and monitor integration with MyMediSet app for inventory visibility, replenishment, and item-level tracking.
- Analyze and resolve inventory discrepancies across S/4HANA, MyMediSet, and SAP EWM.
- Partner closely with Customer Service, Supply Chain, Finance (FICO), and Warehouse Operations to support O2C and fulfillment processes.
- Coordinate with ABAP and integration teams (CPI/PI/PO, IDocs, APIs) to support interfaces and enhancements.
- Participate in SAP releases, upgrades, and enhancement projects.
- Lead or support unit testing, integration testing, UAT, and production cutovers.
- Maintain process documentation, configuration documentation, and test scripts.
- Act as a bridge between technical and non-technical teams, translating business requirements into technical specifications.
- Create and maintain comprehensive documentation, including business requirements, system configurations, test scripts, and user guides.
- Other duties as assigned.
Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree in information systems, Business, Supply Chain, or related field.
- 5+ years of hands-on experience as an SAP SD Analyst.
- Strong experience with SAP S/4HANA SD configuration and support.
- Solid understanding of SD integration with Inventory Management, FICO and SAP EWM.
- Knowledge supporting third-party systems (Salesforce, MyMediSet or similar) via interfaces.
- Knowledge of Order-to-Cash processes and inventory lifecycle.
- Ability to analyze issues across multiple systems and identify root causes.
- Familiarity with project management tools (e.g., Jira, MS Project, or Smartsheet) and methodologies (Agile, Waterfall).
- Experience in medical device, life sciences, or regulated industries.
- Familiarity with SAP EWM concepts (inbound/outbound deliveries, warehouse tasks).
- Experience with SAP CPI / PI / PO, IDocs, or API-based integrations.
- SAP SD Configuration & Troubleshooting
- Strong analytical and problem-solving skills
- Excellent communication and documentation skills
- Ability to work cross-functionally and manage multiple priorities
- Excellent written and verbal communication skills to communicate with customers, team members, external data providers, and management.
- Demonstrated ability to handle multiple assignments with attention to detail.
- Soft Skills
- Strong analytical and problem-solving abilities
- Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders
- Ability to work independently and collaboratively in a fast-paced environment
- Ability to keep up with current technology trends to assess and make recommendations on processes, designs, operations, in keeping with the latest technology
For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).
ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws.
Salary Range
Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $120,000 to $140,000 Full-Time Annual Salary
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