Complex Assistant Executive Steward - Hilton San Francisco Union Square and Parc 55 San Francisco - a Hilton Hotel
Hilton San Francisco Union Square and Parc 55 is looking for a Complex Assistant Executive Steward. Located just two blocks from Union Square and Westfield San Francisco Centre. Our Hiton Union Square property in the largest in the Bay Area with 1921 rooms, over 150,000 square feet of meeting space. Our Parc 55 property has 1024 room with over 30,000 square feet of meeting space. Here, you'll enjoy amazing perks, including a top-tier benefits package, complimentary meals, and exclusive Hilton room discounts for you and your family. Come discover why we've been named #1 World's Best Workplace by Fortune magazine and a Great Place to Work!
In this role you will manage the day-to-day operations of the Stewarding department of approximately 70 team members, working closely with convention guests, coaching team members and problem solving any guest issues.
The ideal candidate will possess:
At least 2 years of experience in Stewarding management
Strong organizational skills and the ability to effectively follow up.
Previous Union Management Experience
Knowledge of chemicals and cleanliness standards and procedures
Previous experience managing inventories of china, glass, and silver
Wage: The annual salary range for this role is $100,000 to $110,000 and is based on applicable and specialized experience and location.
An Assistant Executive Steward is responsible for assisting in the direction and administration of stewarding operations to ensure designated food and beverage outlets have necessary supplies and equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As an Assistant Executive Steward, you would be responsible for assisting in the direction and administration of stewarding operations to ensure designated food and beverage outlets have necessary supplies and equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Assist in the management of all stewarding operations to include, but not limited to, inventory management, maintenance of sanitation and cleanliness standards, systems management, budget and forecasting, health inspections, safety initiatives, report generation, department management, meeting participation and facilitation, implementation of policies and procedures, cost controls and overall profitability
- Implement, oversee and ensure compliance with all sanitation standards and procedures
- Ensure food service equipment is secure, maintained and optimally functional
- Maintain inventory control, daily coordination and distribution of big four items: china, glassware, linen and silver
- Assist in monitoring and developing develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counselling and evaluations and delivering recognition and reward
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! #LI-AC1
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage – for you and your family
· Vision, Dental, Life and Disability Insurance
· Mental Health Resources
· Sick Pay – Paid Time Off, 1 hour accrued after 40 hours worked
· Vacation – Paid Time Off, 40 hours awarded after first year of employment
· Go Hilton travel discount program: 100 nights of discounted travel per calendar year
· 401(k) plan
· Pension plan – Hilton to put $1.29 per hour you work
· Access to your pay when you need it through DailyPay
· Complimentary Duty Meals served in our Team Member Restaurant
· Employee Assistant Program
· Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
· Career growth and development
· Team Member Resource Groups
· Recognition and rewards programs
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