Inside Sales Representative (81653)
The Gill Corporation
El Monte, CA
Who We Are The Gill Corporation is one of the world's largest manufacturers of honeycomb, high performance floor panels, cargo compartment liners and original equipment for passenger and freighter aircraft. The company also excels in many other types of reinforced plastics including interior sandwich panels for creating structures such as aircraft galleys and bulkheads, honeycomb core and related products. The Gill Corporation is seeking an Inside Sales Representative (ISR) based in El Monte, CA. The ISR is responsible for driving revenue growth by managing the sales process from Lead generation to Prospect qualification, resulting in timely, accurate quotation preparation. This role involves engaging with Prospects and Customers to gather detailed information, understand underlying needs, and provide off-the-shelf or tailored solutions that meet their technical, operational and economic requirements while generating profitable revenue growth. This role will offer value-add offerings, assess future needs and cultivate referrals to expand multi-departmental relationships. Reporting to the Inside Sales Manager, the ISR will perform but not be limited to the following responsibilities. Responsibilities
- Coordination: Act individually while coordinating with Customer Service Representatives (CSR) and/or escalate to Sales Managers (SM).
- SAP Sales Cloud CRM: Maintain accurate engagement records of Leads, Prospects, Opportunities and Quotations in SAP Sales Cloud.
- Lead to Prospect Qualification: With Marketing and independently, proactively identify and qualify Leads through research, outreach, website requests and trade show inquiries to determine fit and potential for conversion into Prospects
- Opportunity Development: Engage and assess Prospect to obtain detailed information including technical specifications, product / service requirements, application and program needs, how the product will be used, what problems are being solved, competitive activities, budget, timeline, forecast and decision-making authority to prioritize high-potential Opportunities.
- Quotation Process: Ensuring all relevant and necessary information is accurately understood before Estimating and Product configuring, liaise with Estimating, Operations Engineering, R&D, Quality, Planning and other departments as needed to validate requirements; prepare and deliver accurate Quotations on-time.
- Value-Add: Identify needs that can be satisfied by offering benefits of value-add services such as cutting, fabrication, kitting while upselling higher value solutions, cross selling additional products and Divisions.
- Negotiation: Deliver Quotations with prompt follow-up to resolve any hesitancy, to maximize capture rate and profitability while mitigating risks.
- Account Management: Partner with SM to oversee key accounts with complex statements of work, high dollar values to ensure high satisfaction levels and minimize risks.
- Future: Establish meaningful relationships to uncover long-term needs and future potential projects. Leverage satisfied Customers to request referrals for additional Prospects within their Company and/or Network.
- Pipeline: Using SAP Sales Cloud, accurately record Opportunities and Quotations based on the extended value of recurring shipments, considering probabilities, that can be tracked in Pipeline reports.
- Other: Perform other duties as assigned to support the Sales department and contribute to the overall Division and Corporate objectives.
- experience. Minimum of a high school diploma, GED or equivalency.
- Experience: 2 to 5 years experience in sales, marketing, business development, customer service, account management, preferably in aerospace or composites.
- Skills: Strong problem-solving, analytical, customer relationships, technical aptitude to understand complex products and customer engineered applications, contract administration, able to multi-task in a fast paced environment, prioritize and efficiently manage their time.
- Tools and Systems: Comprehensive understanding of ERP and CRM systems, preferably SAP and Sales Cloud, Microsoft Office (Outlook, Teams, Excel, Word).
- English Fluency: Must have fluent English reading and verbal communication skills sufficient to read, understand, and professional communicate the complex aerospace composites, value-add and engineered services, customer complaints, company operating procedures and policies.
- Must be able to lift, push and pull a minimum of 50 lbs., able to sit for up to 8 hours with periodic breaks, and walk throughout the facility during periodic tours.
- Must be available to work the shift specified by the position and be flexible to potential overtime on outside of scheduled shift hours, weekends/holidays. May be required to travel to Customer, other Division sites and/or industry events.
Posted 2026-01-23
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