Service Coordinator
Kforce's client is seeking a Service Coordinator. This position is on site in Anaheim, CA. Duties Include:
- Service Coordinator will be managing the day-to-day operations of a sign maintenance service, including scheduling appointments, coordinating technicians, communicating with clients, and resolving any issues related to signage services, while maintaining efficient workflow and customer satisfaction
- Receive and process sign orders, including gathering detailed specifications and requirements from clients
- Maintain open communication with clients, providing updates on project status, addressing concerns, and resolving issues promptly
- Assign sign maintenance jobs to technicians based on expertise and location
- As a Service Coordinator, you will be monitoring progress on service calls, ensuring timely completion
- Maintain detailed records of all sign repairs/maintenance calls, including client information, project details, and service dates
- 1 year of experience
- Excellent communication and customer service skills to interact effectively with clients and technicians
- Strong organization and time management abilities to manage multiple projects simultaneously
- Proficiency in computer software for scheduling, project management, and recordkeeping
- Must be able to be a team player
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