Customs Manager

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - South San Francisco, 395 Oyster Point

Division: Group

Job Posting Title: Customs Manager

Time Type: Full Time

Summary

The purpose of this role is to provide responsible supervision and control over the Customs business transacted under DSV A/S, Inc. locally. The Customs Manager provides on-site support, expertise, and knowledge ensuring local alliance with Customs business activities. They lead their DSV Customs Brokerage team in alignment with Customs regulations and DSV Customs Compliance mandates to achieve minimal risk.

Duties and Responsibilities

• Provide training and development opportunities to the customs team to enhance their knowledge and skills.
• Monitor volume and type of business conducted.
• Monitor reject rate for the various customs transactions relative to overall volume.
• Ensure brokerage employees have current editions of CBP regulations, the Harmonized Tariff Schedule of the United States, and CBP issuances.
• Perform audits and reviews of the customs transactions handled.
• Monitor and ensure timeliness of processing entries and payment of duty, tax, or other debt or obligation owing to the Government for which the broker is responsible, or for which the broker has received payment from a client.
• Ensure proper and timely responsiveness and action to communications, direction, and notices from CBP.
• Conduct Customs entry audits and compliance reviews to assess adherence to regulations and internal procedures.
• Maintain documents required under 19 CFR 163.
• Optimize customs processes to enhance efficiency and minimize customs clearance delays.

• Manage partnership with customs authorities and clients.
• Collaborate with cross-functional teams to ensure alignment and compliance with customs requirements.
• Enforce the Brokerage Recognition of Achievements and Growth program locally.

Educational background / Work experience

• Bachelor's degree in international trade, supply chain management, or a related field is preferred.
• U.S . Customs Brokerage License
• Minimum of 5 years of experience in customs operations, including management and customs compliance responsibilities.

Skills & Competencies

• In-depth understanding of Customs regulations, import requirements, and international trade practices.
• Proven leadership and people management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in customs valuation and classification methodologies.
• Knowledge of customs automation systems and software.
• Familiarity with customs audits and compliance assessments.
• Experience with ACE Secure Data Portal

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in using customs management software and tools.
• Familiarity with Microsoft Office suite (Word, Excel, Outlook).
• Ability to quickly learn and adapt to new software and technology platforms used in customs operations and management.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $86,500 - $129,500 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.

DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions of up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .