Manager - Technology Resilience
- Leading the assessment, design, and implementation of technical resilience, business continuity, and operational resilience programs
- Managing teams in the analysis of client processes, systems, dependencies, and risks to identify resilience gaps and define remediation plans
- Overseeing the development of recovery strategies, continuity plans, playbooks, and program documentation for critical business and technology functions
- Facilitating executive and stakeholder working sessions, exercises, and testing activities to evaluate readiness and improve response capabilities
- Managing project delivery, client communications, and team performance across multiple workstreams and priorities
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
- Bachelor's degree
- 6+ years of experience in business continuity, disaster recovery, operational resilience, technical resilience, cyber resilience, or risk program delivery
- 6+ years of experience assessing business processes, technology environments, and interdependencies to identify operational or recovery risks
- 6+ years of experience developing continuity plans, recovery strategies, procedures, or resilience program documentation
- Experience using one or more resilience, risk, or control frameworks such as International Organization for Standardization 22301, National Institute of Standards and Technology, Information Technology Infrastructure Library, or Control Objectives for Information and Related Technologies
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
- Master's degree
- Experience in consulting or professional services
- Experience supporting resilience programs in regulated industries
- Experience facilitating tabletop exercises, simulations, or recovery testing
- One or more certifications such as Certified Business Continuity Professional, Member of the Business Continuity Institute, Certified Information Systems Security Professional, or Certified Information Security Manager
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