General & Assistant General Manager
Job Description
Job Description
About Roppongi and our Restaurant Group: The grand re-opening of the iconic Roppongi Restaurant & Lounge, in downtown La Jolla is all the talk! Roppongi is a La Jolla staple known for its famous tapas including the Crab Stack, Pan Seared Scallops and so many more. With the return of the best of Roppongi’s original menu comes some bold new additions like fresh and colorful nigiri options and a selection of handmade dumplings. Our wine list and specialty cocktails are also sure to impress, and, with the help of a renowned interior designer, this space is full of energy - both elegant and flirtatious.
We are seeking both a General and a Restaurant Manager! An ideal candidate has hospitality in their heart, a customer-focused approach to the dining experience, and is passionate about running their restaurant straight into the hearts and minds of its patrons. They manage from the floor getting to know their locals and repeat guests, and make their restaurant the go-to spot for everyone’s next dining experience.
Manager Job Summary: The General Manager will oversee and manage the daily operations of the restaurant. The Restaurant Manager will fulfill all duties on the GM’s days off and otherwise assist in all responsibilities as needed.
Duties/Responsibilities:
- Coordinate daily Front of the House and Back of the House restaurant operations.
- Organize and supervise shifts.
- Ensure guest satisfaction with all aspects of the restaurant and dining experience.
- Handles guest complaints, resolving issues in an efficient and hospitable manner.
- Ensure compliance with sanitation, safety and alcohol regulations.
- Hire and train new and current employees on proper guest service and hospitality.
- Organize and oversees employee schedules.
- Contribute to controlling costs via labor, food, and beverage cost controls.
- Conduct daily inspection of restaurant to ensure compliance with health, safety, food handling, and hygiene standards.
- Perform other duties as assigned.
Compensation/Benefits:
· Consistent, Branded Schedule – consecutive days off & great work-life balance
- Competitive wages with bonus potential and more (Total Compensation Package $70-100k)
- Tip Eligibility
- Complimentary Meals
- Paid Time Off
- Medical/Dental/Vision Insurance Options
- 401k Plan
- Flex Spending
- 50% discount for dining in our restaurants
Restaurant Manager Requirements:
- A minimum of 5 years current experience in a fine dining restaurant.
- Ability to train others in service rules and best practices for a fine dining experience.
- Extensive wine and spirits knowledge.
- A passion for hospitality & commitment to guest service!
- Honesty, integrity, & professionalism.
- Availability to work weekends & holidays, and other days according to business days.
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