Strategic Account Manager

Santa Rosa, CA

You know how to clear the way, attend to complex situations, and serve as a trusted liaison.

We are seeking a Strategic Business Director (SBD) to support the launch of a cardiovascular product in the critical care space. In this highly strategic, field-based role, you will engage key stakeholders across complex hospital systems, academic institutions, integrated delivery networks (IDNs), and GPOs to drive product adoption and market access. Reporting to the Syneos Health Area Business Director, you will serve as a critical liaison with priority regional accounts and help shape execution within institutional channels.

Key Responsibilities

  • Drive business development and product adoption within key academic institutions, IDNs, and GPOs by targeting appropriate prescribers, influencers, and decisionmakers.
  • Build and maintain detailed account profiles, including protocol processes, pull through targets, and key influencers.
  • Evaluate unique needs of complex institutional customers and collaborate cross functionally (Managed Markets, Trade, Value Access, Contracting, Medical, HEOR, Marketing).
  • Engage pharmacy directors, medical directors, P&T committees, contracting managers, service line directors, and clinical staff to support adoption.
  • Work collaboratively with Account Managers, Area Sales Directors, MSLs, and other colleagues.
  • Partner with National Account Managers and Managed Markets leadership to communicate contracts, pricing, and other HEOR financial interactions.

Essential Requirements

  • BA/BS degree
  • 10+ years pharmaceutical/biotech experience
  • 7+ years working with large academic health systems, IDNs, and/or GPOs, ideally in Critical Care or Cardiology
  • Contract management experience
  • Strong knowledge of Managed Care coverage and product reimbursement
  • Experience collaborating across marketing, medical, field teams, and market access functions
  • Understanding of EMR systems, CPOE, and order set development
  • Ability to travel more than 50%
  • Cardiology and/or startup pharma experience preferred

The annual base salary for this position ranges from $188,000k to $200,000k. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients’ lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.


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Posted 2026-03-09

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