Director, Supply Chain Center Operations

Job Description

Job Description

Company Description

MAKE GREAT PIZZA — AND MORE — POSSIBLE

Be a part of the world's #1 Pizza company and watch your career grow! 

Job Description

The Director of the Supply Chain Center is a strategic and operational leader responsible for overseeing all aspects of center performance, including Production, Warehouse, Maintenance, Transportation, and Administration. This role is accountable for driving safety, operational excellence, and profitability while fostering a high-performance culture built on trust, transparency, and engagement.

The ideal candidate is a proven leader of leaders, capable of developing talent, building strong relationships across all levels of the organization—from frontline team members to senior executives—and maintaining a positive employee relations environment. This role is critical to building the leadership pipeline for future VP-level roles.

The expected base salary range for this role is $165,000 - $190,000 annually, depending on experience and qualifications. This role is also eligible for a 20% bonus.

1. Strategic Leadership & Culture Building

• Champion a culture of safety, accountability, and continuous improvement.
• Lead with authenticity and empathy, fostering trust and engagement across all levels.
• Promote proactive employee relations, open communication, and consistent leadership practices.
• Serve as a visible and accessible leader, regularly engaging with team members on the floor and in operations.

2. Operational Excellence

• Develop and execute a comprehensive logistics and distribution strategy aligned with company goals.
• Monitor and improve KPIs including safety, on-time performance, fill rate, damages, incident rates, overtime, and productivity.
• Ensure compliance with all regulatory and company standards (OSHA, DOT, EPA, FDA, GMP, etc.).

3. Talent Development & Succession Planning

• Build and develop a strong leadership team with clear goals and accountability.
• Partner with HR to recruit, retain, and develop top talent.
• Lead succession planning efforts to strengthen the leadership bench for future growth.

4. Stakeholder Engagement

• Build strong relationships with franchisees, corporate teams, and support departments.
• Lead and participate in customer advisory boards to align center performance with business needs.

Qualifications

• Bachelor’s degree in Business, Logistics, Supply Chain, or related field; MBA preferred.
• 7+ years of progressive leadership experience in supply chain, distribution, transportation, or manufacturing.
• Demonstrated success managing and fostering positive employee relations.
• Extensive P&L experience (minimum $2M+).
• Proven ability to lead transformational change and build high-performing teams.
• Strong understanding of lean principles and continuous improvement methodologies.
• Exceptional communication, influence, and relationship-building skills.
• High integrity, resilience, and ability to thrive in a fast-paced, 24/7 operation.
• Willingness to travel up to 20%; relocation flexibility preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.