Product Manager II, Charger Experience

Description

Position at EVgo

About EVgo:

EVgo (Nasdaq: EVGO) is one of the nation’s largest public fast charging networks for electric vehicles. Our mission is to expedite the mass adoption of electric vehicles (EVs) by creating a convenient, reliable, and affordable EV charging network that delivers fast charging to everyone. EVgo’s owned and operated charging network is growing rapidly, and we’re working to triple our network size by 2025. We partner with multiple stakeholders including automakers; fleet and rideshare operators; retail hosts such as grocery stores, shopping centers, restaurants, gas stations, and more to make our vision of Electric for All a reality. The EV industry is one of the fastest growing industries in the country. Join us as we charge forward into an all-electric future. Software is an integral part in realizing this vision and we are hiring a software manager to play a leadership role shaping our future.

Position Summary:

We’re seeking a Product Manager II with hands-on expertise in EVSE (Electric Vehicle Supply Equipment) communications, including OCPP (Open Charge Point Protocol), OCPI (Open Charge Point Interface), and charger-server operations. This is a mid-level role for someone ready to dive into an agile environment and drive meaningful product improvements that directly affect network uptime, diagnostics, charging session quality, and customer satisfaction.

In this role, you will collaborate with development teams, engineering, hardware partners, and external vendors to deliver features that enhance the reliability, efficiency, and security of EVgo charger communications. You’ll own and prioritize a high impact backlog, driving the delivery of capabilities that improve charging success rates and strengthen interoperability across the network.

Responsibilities:

• Own the product roadmap and backlog for charger communication enhancements, including delivering key initiatives in OCPP and OCPI, diagnostics, and remote monitoring

• Lead agile ceremonies when needed (stand-ups, sprint planning, backlog grooming) and work closely with engineering as both Product Owner and Scrum Master

• Define user stories and acceptance criteria to improve charger performance, fault handling, and communications resilience

• Collaborate with hardware teams and internal operations to debug issues, deploy fixes, and validate their performance

• Champion interoperability and scalability by contributing to protocol specifications, certifications, and API design

• Become the subject matter expert on charger communications and partner with teams to evolve EVgo’s charger management, telemetry, and alerting capabilities

• Prioritize enhancements that improve uptime and provide a better charging experience for customers and roaming partners

Qualifications:

• 2-5 years of experience in product management with demonstrated success managing technical products or platforms
• Familiarity with EV charging infrastructure and protocols such as OCPP (1.6+ and/or 2.0.1, ISO 15118) and OCPI (2.1.1, 2.2.1)
• Strong understanding of software development practices and agile methodologies, including hands-on experience leading sprints
• Must possess strong written and verbal communication skills, adapting communication style to suit the specific audience they are addressing
• Experience writing clear, detailed product requirements and acceptance criteria while working closely with development and QA engineers
• Able to navigate complex challenges and demonstrate excellent problem-solving skills while driving product deliverables throughout the entire lifecycle
• A track record of making data-driven decisions with measured success and shipping features that rarely require rework
• Approach new ideas with a collaborative mindset and thrive in a fast-paced environment

Desired Skills:

• Experience working with CPMS, EVSE vendors, telematics, or remote device management systems
• Experience in embedded systems, IoT, or machine-to-machine (M2M) communication
• Familiarity with software/firmware update processes, charger certifications, or network interoperability testing
• Product experience with monitoring tools or telemetry data
• Bachelor's degree in Engineering, Computer Science, or related field

For job positions in CA, CO, and NYC, the estimated salary range for a new hire in this position is $105,000 USD to $165,000 USD. Actual salary may vary depending on job-related factors, including knowledge, skills, experience, and location. In addition to a competitive base salary, discretionary target cash bonus, and restricted stock units (subject to Board Approval). EVgo offers a comprehensive benefits package including health, life, and disability insurance, unbounded paid time off including parental leave, and a 401(k).

To find out more, or to join the EVgo network, visit . Connect with EVgo on Facebook and follow us on Twitter . At EVgo, we are committed to creating a more equitable and inclusive workplace where everyone feels welcome. Apply today to join our team and help make a meaningful impact in the fight against climate change. By submitting this form, you acknowledge you are sharing your personal information with EVgo. By proceeding, you consent to EVgo’s Privacy Policy and Privacy Notice for California Residents. More detail regarding personal information we collect, how we use that information, how we share that information, and your rights and choices can be found .