Inside Sales Representative

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you'll do:

• Serve as the primary point of contact for key customers, responding promptly to inquiries and concerns by phone and email.
• Deliver exceptional customer service that supports sales growth and strengthens customer satisfaction.
• Partner with Outside Sales Representatives (OSRs) to build customer relationships and achieve sales targets.
• Manage the full order lifecycle—from order entry through delivery—including tracking orders and recommending complementary products.
• Recommend strategies that increase the adoption of private-label products and digital solutions.
• Support OSRs in developing account growth strategies and preparing Quarterly Business Reviews (QBRs).
• Help ensure deliveries are timely and accurate while supporting day-to-day customer operations.
• Resolve customer issues efficiently while working remotely or from company offices, as required.

What you'll bring:

• A minimum of two years of experience in sales or customer service, preferably within the building materials industry.
• Strong organizational skills and keen attention to detail.
• Excellent problem-solving abilities and sound judgment.
• Strong interpersonal and written and verbal communication skills.
• Proficiency in Microsoft 365, including Word, Excel, Outlook, and PowerPoint.
• Willingness to travel up to 25% for business purposes.
• Ability to work at a desk for extended periods and communicate frequently by phone and email.

What you'll earn

• Competitive compensation : We make sure your hard work is recognized

• Medical, dental, and vision insurance : Enjoy the peace of mind provided by our comprehensive benefits package and telemedicine service designed to prioritize your well-being.

• RRSP Program : Secure your future with a fair matching of your retirement contributions.

• Paid leave : Recharge your batteries, balance work and personal life, benefit from personal emergency leave, and enjoy paid vacation and company-recognized public holidays to relax and pursue the activities you love.

• T raining and advancement opportunities : Open doors and access exciting opportunities by participating in our dynamic learning programs .

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation , national origin, age, disability, or any other protected status