Assistant General Manager
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Assisting the Operational and Financial Management of the Property
• Verifies that all brand standards are being maintained in each area of the property.
• Verifies that all team members meet or exceed all brand requirements.
• Manages the operation of the all property departments.
• Promotes both Guarantee of Fair Treatment and Open Door policies.
• Verifies that a viable key control program is in place.
• Maintains current licenses and permits as prescribed by local, state and federal agencies.
• Provides a safe working environment in compliance with OSHA/MSDS.
• Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures and PAF's.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Complies with all corporate accounting procedures.
• Performs required annual Quality audit with GM and RD. Supporting the Management and Development of Departmental Teams
• Stays readily available/approachable for all employees.
• Extends professionalism and courtesy to employees at all times.
• Leads by example demonstrating self-confidence, energy and enthusiasm.
• Assists/teaches team managers scheduling (using Scheduling Tool) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations.
• Sets clear performance expectations with the General Manager.
• Assists team supervisors with constructive coaching and counseling.
• Solicits feedback for continuous improvement. Managing the Guest Experience
• Extends professionalism and courtesy to guests at all times.
• Motivates and encourages staff to solve guest and employee related concerns.
• Provides excellent customer service by being readily available/approachable for all guests.
• Takes proactive approaches when dealing with guest concerns.
• Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities
• Verifies that orientations for new team members are thorough and completed in a timely fashion.
• Takes proactive approaches when dealing with employee concerns.
• Verifies that property hiring practices comply with I-9, and EEO requirements and strives for a culturally diverse work place. Performs other duties as assigned and needed. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Recommended Jobs
Boys Athletic Coach/ Core Content/ Elective Teacher
Region: 20 School District/Employer: District Category/Employer: , Position: , Assignment Level: …
HOUSEKEEPING
HOUSEKEEPING The Housekeeper is a part time, as-needed position that may require early mornings, late nights, weekends, and holidays. The Housekeeper main duties include maintaining banquet space cle…
Travel Nurse RN - Operating Room - $74 per hour in San Rafael, CA
Registered Nurse (RN) | Operating Room Location: San Rafael, CA Agency: Adelphi Healthcare Pay: $74 per hour Shift Information: Rotating Contract Duration: 8 Weeks Start D…
Dental Assistant
Dental Assistant – No Experience Needed (Training Available) Ready to start a rewarding career in healthcare? At Indigo Dental Staffing, we connect you with top dental practices across California. …
Caregiver Sat and Sun 3PM-11PM
We are looking for a compassionate, reliable caregiver to provide one-on-one support for an adult client who is working toward greater independence. Responsibilities : Provide companionship and…
Warehouse Department Manager
The ASR Group® family of companies make up the world’s largest refiner and marketer of cane sugar. The companies produce a full line of grocery, industrial, foodservice and specialty sweetener produc…
Freight Coordinator
Freight Coordinator We are seeking an experienced Freight Coordinator with a strong background in logistics and transportation management to join our team. The ideal candidate will have hands-on exp…
Automotive Technician
AAMCO Transmissions is the world’s leader in transmissions and complex automotive repairs. We are expanding at a rapid rate and looking for the best of the best in the industry. We are actively seek…
Admissions Assistant
: Under the supervision of the Admissions and Enrollment Manager, the Admissions Assistant have a compassionate approach to working with children and families, and effectively interface with famil…
IT Specialist - Mountain View, CA & Milpitas, CA
Aeva’s mission is to bring the next wave of perception to a broad range of applications from automated driving to industrial robotics, consumer electronics, consumer health, security, and beyond. Aeva…