Regional Director (Renewable Energy)
SunStrong Management
SunStrong Management, an independent, full-service asset management and servicing company for the renewable energy industry and one of the largest residential solar asset managers in the U.S is seeking a Regional Director in Los Angeles or the Bay Area in California.
Regional Director Position
The Regional Director is the single-threaded owner for the financial, operational, and cultural health of their assigned geographic region. This role is responsible for all (W-2) field technicians and Field Service Managers (FSMs) within the region.
The Director’s primary focus is to own and deliver the regional P&L, ensuring safe, efficient, and high-quality service delivery that meets all key performance indicators (KPIs). Success requires building and leading a high-performing team of FSMs, driving a "Safety First" culture, and ensuring all operations are data-driven and compliant. This role has no 3rd-party management responsibilities and is focused exclusively on scaling and optimizing our (W-2) workforce.
Responsibilities
- P&L Ownership: Own and manage the full P&L for field operations in the assigned region. Drive financial performance by achieving the Regional Cost per Job target.
- Operational Excellence: Lead all field operations to meet or exceed targets for key metrics, including Team Utilization % , First-Time Resolution (FTR) % , and Productivity (WOs/Day) .
- Leadership & Talent Development: Build, coach, and manage a team of 3-5 Field Service Managers. Implement the formal Career Pathway and Talent Management Cadence to develop FSMs and build a strong pipeline of future leaders.
- Strategic Staffing: Own the Regional Staffing vs. Demand Model . Ensure the region has the right number of technicians in the right locations to meet demand without being overstaffed.
- Safety & Compliance Culture: Be the accountable leader for safety in the region. Enforce a "Safety First" culture, ensuring 100% team compliance with all safety protocols and achieving a Total Recordable Incident Rate (TRIR) of zero.
- License & Regulatory Compliance: Ensure 100% License Qualifier Compliance for all 1st-party operations within the region, partnering with the Legal/Compliance teams.
- Employee Engagement: Own the Regional eNPS (Employee Net Promoter Score) . Execute on action plans derived from eNPS data to build a positive, engaged, and high-retention culture.
- Data-Driven Management: Lead the regional Weekly Business Review (WBR) . Use the Power Bi "Single Source of Truth" to manage performance, identify friction, and implement continuous improvement initiatives.
Minimum Qualifications
- 10+ years of progressive experience in field operations leadership.
- 5+ years of experience managing managers in a distributed field service organization.
- Demonstrated P&L management experience (e.g., >$10M).
- Proven track record of leading large, distributed 1st-party (W-2) technician teams.
- Strong understanding of field service metrics, including utilization, productivity, and cost models.
- Valid driver’s license.
Preferred Qualifications
- Experience in solar, residential services, or related industry.
- Direct experience managing operations in a complex regulatory or licensed environment.
- Proven ability to build and scale new teams and markets.
- Expertise in data-driven operations and proficiency with BI tools (e.g., PowerBI).
- Bachelor’s degree in business, Engineering, or a related field.
Working Conditions
- Extended periods of time working at a computer workstation.
- Regular travel to field operation locations within the assigned region (up to 40%).
- Must be available for regional business reviews and leadership meetings.
- Comprehensive benefits, including medical, dental, vision, life insurance, and 401(k)
- Competitive compensation
- Company vehicle and corporate card provided
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