Full-Stack Software Engineer, Internal Services

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

Role Overview

At Serve, we are building a team of talented Software Engineers who will help the company scale along with the Software Team and the size of our robotic fleet, by shortening developer feedback loop and improving their day-to-day lives.

You will be building internal tools (both CLI and web-based) used by Software Engineers, QA specialists and, in some cases, Operations, with a purpose to automate and streamline their daily work. Some examples include:

• Fleet software lifecycle management: OTA updates, configuration management, feature flags.

• Resource reservation software: scheduled access to robots and Operations specialists.

• Data mining: tools for easier discovery of valuable data, with an ability to plug it into other parts of the ecosystem: introspection, ML training, regression tests, etc.

Responsibilities

• Build, test and maintain internal web services to augment Software and QA teams.

• Partner with Software teams and QA to identify the biggest opportunities for optimization of their daily workflow.

• Be the main technical driver for certain subsets of identified problems and/or for certain internal products that Software Engineers will be using.

• Working with your team, design, implement and test your own solutions, then own the longer term maintenance and support for them.

• Contribute to the Software team processes, such as releases, development and feature testing, and create tools that help make those processes more efficient.

Qualifications

• 5+ years of web service development experience, with both frontend and backend development experience.

• We use mostly Python, Elixir and Typescript for web development, so experience with at least a subset of those languages is preferred.

• First-hand familiarity with Continuous Delivery and shipping products with fast iterations. Bonus if you’ve built those processes yourself.

• Strong desire to improve development workflow for self and others around you, and experience of doing so.

What Makes You Standout

• Experience building and maintaining development tools for yourself and other teams.

• Production experience with Python or Elixir.

• Production experience with Typescript.

• Cloud infrastructure knowledge is a big plus. In our case – Google Cloud + Terraform + GKE.

• Experience being your own project’s product manager: working with your customers, coming up with requirements and KPIs and driving those.

• Experience with Observability Engineering.