Housing Navigator
- Gain and maintain in-depth knowledge of the SSVF program, including client eligibility, goals, and regulations.
- Act as a liaison between U.S.VETS, the VA, and partnering agencies to manage a caseload of veteran clients.
- Assist clients through all stages of the housing process: locating units, applying, overcoming tenant-screening barriers, and signing leases.
- Conduct outreach to engage clients, including street and community outreach when necessary.
- Develop and maintain positive relationships with landlords and property managers to expand housing opportunities.
- Provide short-term housing stability case management and connect clients to VA and community-based services for healthcare, employment, and other supportive needs.
- Maintain accurate case records, housing inventory, and placement data in internal and external systems.
- Participate in community meetings and trainings to strengthen program knowledge and partnerships.
- Bachelor’s degree in social services, social work, or a closely related field is required for SSVF Housing Navigators.
- Experience working with low-income and/or homeless populations, preferably veterans.
- Strong organizational, communication, and problem-solving skills.
- Proficiency in Microsoft Office 365 (Outlook, Word, Excel).
- Ability to work flexible hours, including evenings or weekends as needed.
- Valid driver’s license - must meet company insurance requirements).
- Health, Dental, and Vision Insurance
- Generous Paid Time Off (PTO) and Holidays
- Retirement Plan with Employer Contribution
- Life and Disability Insurance
- Professional Development Opportunities
- Employee Assistance Program (EAP)
- Mission-driven work environment focused on making a real impact
- Make a meaningful difference in the lives of veterans and their families.
- Be part of a mission-driven organization committed to ending homelessness.
- Competitive benefits and opportunities for growth.
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