Front Desk Clerk
DEPARTMENT: HOTEL
REPORTS TO: FRONT OFFICE MANAGER QUALIFICATIONS:
- Must be age 21 or older
- Must pass a pre-employment drug screening
- Must qualify for a gaming license
- High school diploma or GED required
- Must be able to communicate in the primary language used in the workplace (English)
- Excellent customer service skills
- Ability to multitask
- Ability to stand for long periods and have good finger dexterity
- Experience working at a hotel front desk required
- Must be able to work weekends, graveyard shifts, holidays, and nights
- Perform all arrival and departure procedures
- Manage proper guest payment methods and verifying credit card data per hotel standards
- Provide information about the hotel, restaurant, lounge, and casino to guests
- Maintain updated records of bookings and payment requirements
- Communicate all pertinent shift information to direct manager and desk staff
- Maintain room status inventory
- Respond to guest concerns/needs in a timely and professional manner
- Communicate with housekeeping staff to ensure guest rooms are clean and ready before pre-blocking or guest arrival
- Answer the front desk phones in a timely and professional manner
- Maintain a sense of discretion and confidentiality
- Other duties as assigned
Important attributes of any employee of the Havasu Landing Casino, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the casino, pleasant, courteous, and cooperative, and to act in a manner to command the respect of co-workers and all other personnel. An optimistic attitude, patience and tolerance will help each employee in nearly all situations at the casino. DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Recommended Jobs
Creative Marketing Manager
Where creativity meets strategy—and fun meets follow-through At Blue Sky Marketing , we believe branded merch can do more than show a logo. It can spark connection, build culture, and make peopl…
Pest Control Technician
Are you looking to grow your career in a family owned and oriented environment? Advanced IPM is searching for driven and passionate professionals to join our service team as pest control technicians.…
Senior Software Engineer, 3D Computer Vision
Field AI is transforming how robots interact with the real world. We are building risk-aware, reliable, and field-ready AI systems that address the most complex challenges in robotics, unlocking the…
Food Runner
Chef Thomas Keller's Yountville destination, RO Restaurant & Lounge , is looking for individuals who are enthusiastic about food, beverage, and hospitality to join the team as a Food Runner. R…
Sr. Internal Communications Specialist
Sr. Internal Communications Specialist JOB-10045779 Anticipated Start Date February 09, 2026 Location Everett, WA Type of Employment Contract Hire Job Summary W…
Restoration Project Manager
One of Essel's clients is growing, and we’re looking for an experienced Restoration Project Manager who thrives on ownership, problem-solving, and seeing projects through from start to finish. …
Engineering Manager, Activation
Anrok is the leading AI-driven tax automation platform enabling Internet businesses to expand globally without compliance complexity. As the digital economy has grown 6x over the last decade, soft…
Talent Acquisition Coordinator (Temp)
#WeAreParamount on a mission to unleash the power of content… you in? We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re …
Director of Marketing and Business Development (Construction)
: Job Overview Southern California-based commercial construction & development is seeking a reliable and team-oriented Director of Marketing and Business Development to join our growing firm. This …
Certified/Registered Medical Assistant
Matrix Providers has a civilian contracted opportunity for a full-time Certified Medical Assistant to provide full-time, outpatient services at the Naval Hospital Camp Pendleton located in Oceansi…