Teller I
- Maintain and balance a cash drawer daily.
- Accept deposits, share withdrawals, transfers, loan payment, payoffs, VISA cash advances, and process and post mail daily.
- Process stop payments.
- Provide members with information pertaining to account status, including current balances and loan pay-off amount.
- Respond to members’ requests, problems, and complaints, and/or direct them to the proper person for specific information and assistance.
- Provide general information regarding Credit Union services or policies, including eligibility for membership, types of accounts available, interest rates, office hours, and branch locations.
- Promote and cross-sell Credit Union products and services.
- Issue and encode ATM cards.
- Prepare payroll deduction forms and net check/ACH requests.
- Ensure compliance with all processes pertaining to BSA and CIP programs.
- Other duties as may be assigned.
- High school diploma or equivalent.
- Minimum of six month of cash handling experience in a customer service environment.
- Proficiency with 10 key adding machine, on-line computer system, and typewriter (minimum typing speed of 40 w.p.m.).
- Excellent collaborative skills and the ability to develop and maintain positive working relationships are essential.
- Knowledge and understanding of the mission and vision of the Credit Union. Strictly adhere to the Credit Union’s policy of confidentiality, security, professional conduct and dress.
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