Insurance Solutions Senior Manager

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

The Team

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Insurance moves the world forward. It's the invisible safety net behind everything else that happens in society. To stay ahead, insurers need modern solutions. Our Insurance Transformation practitioners serve as trusted advisors to our clients, combining strategic thinking with deep industry knowledge to solve complex business problems in a team-based environment. We architect operating models and processes that enable growth, optimize capital, and maximize operational efficiency. We implement innovative technology solutions spanning core, digital, data, analytics, cloud and AI.

Deloitte's Financial Services Industry consulting practice is the largest in the world, serving over 90% of Fortune 500 banking, insurance, securities, investment management, and real estate companies.

Recruiting for this role ends on March 3, 2026.

Work you'll do

As a Senior Manager on the Insurance Transformation team, you will be responsible for market development and delivery of business strategy and operations projects within the Insurance sector. You will:

• Leverage deep Policy, Billing, and/or Claims expertise to provide strategic perspectives on leading practices and develop strategies that drive measurable business value.
• Develop insight-based hypotheses and influence strategy, vision, and capability prioritization under ambiguity and uncertainty.
• Lead and deliver large, complex engagements that identify, design, and implement creative business operations solutions.
• Oversee project delivery, including planning and budgeting, mobilizing and managing cross-functional teams, defining deliverable structure and content, securing executive buy-in, directing on-time, high-quality deliverables, and managing engagement economics and risk.
• Drive sales by leading strategy development and exploratory efforts, building pipelines, qualifying opportunities, and leading proposal development and pricing strategies.
• Build and sustain senior client relationships; develop thought leadership (e.g., points of view, publications, speaking engagements) that showcase domain expertise.

Qualifications

Required:

• Bachelor's degree.
• Minimum 10 years of strategy and business operations transformation experience with Insurance sector clients in Financial Services at a consulting firm or insurer.
• Subject matter expertise in one or more insurance functions: Policy, Billing, Claims, or Distribution.
• Minimum 6 years of experience redesigning business processes and/or operating models for business functions.
• Minimum 2 years of experience designing analytics solutions using predictive models and/or AI.
• Ability to travel 50-75%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Minimum 6 years of experience in specialty insurance, product management, underwriting, and/or analytics.
• Experience with global insurance markets (e.g., London, Bermuda, Asia).
• Experience optimizing reinsurance programs.
• Advanced degree (e.g., MBA, PhD).

For individuals assigned and/or hired to work in California, Colorado, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, or Washington, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to these locations and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,300 to $322,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: