Office Technician

Job Description and Duties

Under the general direction of the Manager I, the incumbent is responsible for administrative tasks for the Human Resources Office. The incumbent will be accountable for ensuring customer satisfaction and quality services to meet customer needs.

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Do not include any confidential information on any documents you submit for a job vacancy, such as your STD. 678, resume, or school transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your social security number, birthdate, student identification number, driver license number (unless required), examination results, LEAP status, marital status, and age. (Note confidential information on the first page of the application submitted online through your CalCareers account will be redacted automatically upon submission.)

Employment Application (STD. 678):

Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification.

School Transcripts:

When using education to qualify, unofficial transcripts must be submitted. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. If selected for appointment, official transcripts will be required.

Statement of Qualifications:

See "Required Application Package Documents" section below.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Good verbal and written communication skills.
• Experience working in a customer service setting.
• Possess good interpersonal skills.
• Ability to take initiative.
• Ability to work well in a team environment.
• Be proficient with common computer programs such as Microsoft Excel, Word, and Outlook.

Benefits

All OLC employees are excluded from collective bargaining, and therefore, receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding. Additional information can be found on CalHR’s website under State Employee Benefits and Programs .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• School Transcripts
• Statement of Qualifications -

  All applicants must submit a Statement of Qualifications (SOQ). An SOQ is a narrative discussion describing how the candidate’s education, training, experience, and skills meet the desirable qualifications for the position as listed in this bulletin. Please include a statement of qualifications that includes your experience working with customers and handling multiple information requests and deadlines.

  The SOQ should also document each candidate’s ability to present information clearly and concisely in writing. The SOQ must be typewritten and single spaced, use no less than 12-point font, and be no more than two pages in length.

  Applicants who do not submit a SOQ with their application may be disqualified from consideration for this position.