Field Support Manager

The Field Support manager will be working directly with the Field Support team to manage processes to enable Key Accounts, Insights and Distribution to be more effective and help develop tools to enable the national strategies required by the Sales and Distribution teams across the US to lead the Energy Drink category, grow the business and win vs. the competition.

The manager will work on improving or maintaining the processes and tools required for future growth. This will optimize time, simplify operations, engage, and train the sales force on critical trade initiatives across all Off-Premise accounts serviced by RBNA’s national distribution network.

Areas that play to your strengths

All the responsibilities we'll trust you with:

• Develop and enhance selling tools that enable Key Accounts, Insights and Distribution to be more effective (e.g., develops suite of online selling calculators to win the store level sell)

  Works with Sr. Managers of Field Support, sales and distribution leadership, and global HQ to identify gaps and collect requirements to develop national sales enablement tools and resources for sales and distribution teams.

  Build clear process flow and ways of working between the broader sales team and the field support team to maximize efficiency and deliver innovation solutions to the field.

• Refresh annually the guidelines and documentation around Perfect Store standards in partnership with channel sales leads and global stakeholders

  Manage the vendor to deliver 50,000 annual audits of high quality, monitor coverage and maintain budgets.

  Manage perfect store audit disputes submitted by distributors monthly.

• Implement new US process for tracking POS assets at retail In partnership with global trade marketing.

  Deliver sustainability reporting requirements to HQ and local sustainability teams.

  Deliver requirements for technology needed to aid the process.

  Partner with RBDC sales Intelligence to design an In store routine that Includes asset tracking.

  Train and empower local sales teams to track their cold equipment on an ongoing basis.

• Ensures all RBNA distribution tools, deliverables, and applications are within Brand Standards and Guidelines

  Works on the digital asset library for Sales and Distribution

  Works with the brand team to ensure there are correct processes to publish digital assets that meet brand standards

  Works with the brand team to improve processes in the field to meet perfect store and look like #1 brand standards at Retail

EXPERIENCE

Your areas of knowledge and expertise

that matter most for this role:

• 2-5 years of experience working in Consumer-Packaged Goods industry preferred but not mandatory
• Management consulting experience is a plus
• Track record of management and stakeholder influence of client groups through support with effective tools & communication
• Excellent communication skills, written & verbal, with an emphasis on presentation and training
• Strong project management experience and proven success in delivering projects on time and on budget
• Extremely proficient in Microsoft Excel and PowerPoint
• Knowledge of in store execution, merchandising and POS in a direct store delivery distribution model preferred but not mandatory

• Travel 10-20%
• Permanent
• Benefits eligible