Software Quality Assurance Sr. Analyst

Req ID: 360816

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Quality Assurance Sr. Analyst to join our team in San Francisco, California (US-CA), United States (US).

This role sits at the intersection of product understanding, test design, and technical analysis, working closely with developers and Software Development Engineers in Test (SDETs).

Key Responsibilities

• Design, maintain, and execute clear, structured test cases based on product specifications, acceptance criteria, and technical designs.
• Translate product requirements and implementation logic into meaningful test coverage, including edge cases and negative scenarios.
• Actively analyze defects:
  • Reproduce issues reliably
  • Investigate root causes
  • Provide actionable insights to developers
• Collaborate closely with SDETs by:
  • Providing input on test scenarios and system behavior
  • Explaining business logic and edge cases
  • Helping shape automation coverage strategy
  • Ensure test work is visible and traceable within the development lifecycle by linking test cases, execution results, and defects to requirements, development tasks, and releases.
• Participate in refinement, grooming, and release discussions to ensure quality is built in early.
• Maintain accurate and up-to-date test documentation and execution results in TestRail.
• Track defects, test tasks, and quality risks using Azure Boards.
• Validate complex workflows typical to a cybersecurity SaaS platform (scans, reports, configurations, permissions, user flows)

Core Skills & Mindset

• 3–5 years of experience in software quality assurance.
• Strong analytical and systems-thinking skills.
• Ability to craft test cases from specifications, not just from UI behavior.
• Comfortable reasoning about:
  • Data flows
  • State transitions
  • Business rules
  • Failure modes
• Confidence in debugging and issue analysis, including reading logs, inspecting responses, and isolating root causes.
• Clear communicator who can explain why something fails, not just that it fails.

Collaboration & Process

• Experience working in Agile/Scrum teams.
• Comfortable working closely with:
  • Developers
  • Product managers
  • SDETs
• Able to give structured input to automation efforts without needing to write automation themselves.
• Values quality as a shared responsibility, not a final gate.

Tools & Technologies

• Test Management: TestRail
• Work Tracking: Azure Boards
• Testing Types: Functional, regression, exploratory, and integration testing
• Nice to Have:
  • API testing experience
  • Basic understanding of test automation concepts (Playwright, API automation, CI pipelines)
  • Experience with SaaS platforms, security products, or complex configuration-driven systems

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

#LI-NorthAmerica