On-Site Community Manager

About Carlo Inc.
Carlo Inc. is a premier property management and real estate development company with an extensive portfolio of multifamily apartment communities in the San Fernando Valley. With over 50 years of excellence, we are committed to cultivating a supportive and growth-oriented work environment. By providing exceptional resident experience, our communities create a place residents are proud to call home. Join us in shaping the future of property management!

About Our Culture
We are a close-knit, collaborative team where everyone takes full ownership of our shared goals. Beyond the formal job description, we operate on a foundation of mutual advocacy and shared knowledge, prioritizing an environment where professional hurdles are cleared through collective problem-solving and challenges are met with genuine empathy. We value and recognize creativity and passion, believing that our best work happens when we show up for each other with high integrity and a relentless work ethic. We are looking for a professional who thrives in this type of environment and brings the humor and heart that makes our team dynamic so unique .

Position Overview
Carlo Inc. is seeking a proactive Community Manager to join our thriving 65-unit apartment community in Lake Balboa. In this role, you will be instrumental in supporting daily operations, ensuring resident satisfaction, and enhancing the overall living experience within our communities.

What We Are Looking For
To be successful in this role, you should possess:

• At least one (1) year of experience in apartment management.
• Strong foundation in sales and leasing.
• Excellent credit history is required .
• Exceptional organizational skills, self-motivation, and the ability to multitask effectively.
• Proficiency in Microsoft Office Outlook, Excel, Word.
• Knowledge of Yardi and Craigslist is preferred.
• Demonstrate clear, courteous, and polished communication with a high degree of professionalism.
• Knowledge of Fair Housing laws is preferred.

Key Responsibilities
As a Community Manager at Carlo Inc., your primary responsibilities will include:

• Leasing and Sales: Showcase available apartments, conduct open houses, assist with leasing activities, draft and finalize lease agreements, and manage rent collection.
• Resident Relations: Deliver outstanding resident experience by promptly addressing resident requests, resolving issues, and managing notices and renewals.
• Property Management: Coordinate move-ins and move-outs, work with vendors and maintenance staff, and ensure the cleanliness and appeal of common areas.
• Operational Support: Assist in daily property operations, enforce policies and procedures, and schedule turnovers for vacant apartments to ensure timely completion.
• Communication: Maintain excellent communication with residents, vendors, and the property management team to enhance overall resident experience.

Why Join Carlo Inc.?
At Carlo Inc., we value our employees and offer a competitive compensation and benefits package, including:

• Hourly Rate: $19.00 - $21.00 per hour based on experience.
• Housing: Live on-site in a spacious 1-bedroom townhouse, integrating you into the community you help manage.
• Bonus Program: $125+ flat rate for every approved lease within 30 days* designed to reward your contributions and success.
• Health Benefits: $200 employer contribution per month towards health insurance. Optional dental and optical coverage.
• Paid Time Off: Vacation and sick time to ensure a healthy work-life balance.
• Training and Development: Access to internal training, seminars and annual performance reviews to support your career growth.
• Career Advancement Opportunities: Your growth is our growth—many of our team members have advanced into leadership roles.
• Hours and Schedule: 9 am – 6 pm | 40 hours per week.

If you're ready to advance your career in shaping the future of property management, apply today to become a valued member of the Carlo Inc. team!

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