BDC Administrator

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Dealership:

Keyes Service Center of Van Nuys - Now Hiring Call Center Representatives!

** Located at Keyes Lexus Van Nuys**

Have you been searching for an EXCITING Career that offers professional fulfilment and GROWTH opportunities? Lithia & Driveway (LAD) is amongst the fastest growing companies in the Fortune 150 with more than 330 locations in the United States and Canada. If you're ready to ignite your career, we have an opportunity for you in our Service BDC department.

Here's what we offer:

B ase hourly rate+ performance bonuses + weekly/monthly spiffs- hourly rates will be discussed during the interview with the manager and dependent on candidate experience.

• Paid Training.
• Full-Time- 730am - 430pm or 830am - 530pm scheduled shifts.
• We have competitive benefits that include Medical, Dental, Vision, 401(k) & much more!
• The opportunity to work with passionate and successful team members in an exciting and fun atmosphere.

Why is this position open:

• Due to increased business, we continue to ramp up our Service BDC/Call Center personnel to help support over 9 local dealerships in the Van Nuys market…

Requirements:

We're looking for individuals who love working with the public and can easily deliver an empathetic & compassionate approach. Candidates should possess strong written & verbal communication skills, love the thrill of being challenged to succeed, and enjoy working in a call center environment! This position requires individuals to be self-motivated, persistent, and able to perform at a fast pace. We do not cold call.

• Previous call center and/or customer service experience 1 year required!
• Strong customer service skills
• Written skills must be at an EXPERT level.
• Proven ability to provide clients with a first call resolution.
• Bilingual English/Spanish/Armenian - PREFFERED !

Apply Today!

The estimated hourly earning range for this position is $17.28 to $28.00 and is a draw against individually earned commission and performance incentives. The position is also eligible for bi-weekly commission + benefits. Our hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum hourly range for new hire rates for the position.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a short-term and/or long-term incentives as part of total compensation, as well as a variety of other benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.