Revenue Cycle Manager (Billing & Collections)

About Us
TAD Investment Group operates a growing network of multidisciplinary clinics providing pain management, rehabilitation, and personal injury care. Our practices serve a mix of health insurance and PI patients, and we’re committed to efficient, compliant billing practices that support excellent patient care and sustainable growth.

Position Summary
We are seeking an experienced Billing Manager to lead revenue cycle operations across our clinics. The role is responsible for ensuring accurate coding, efficient claims processing, and strong oversight of accounts receivable and collections. This position requires hands-on RCM expertise, team leadership, and the ability to drive accountability through metrics and reporting.

Key Responsibilities

• Oversee all billing workflows: charge entry, coding (CPT/ICD-10), claim submission, payment posting, and collections.
• Monitor accounts receivable and aging; implement strategies to improve cash flow and reduce A/R days.
• Track denials, lead appeals and resubmissions, and reduce write-offs.
• Establish and report on KPIs (denial rates, A/R days, clean claim rate, staff productivity).
• Ensure compliance with payer requirements, HIPAA, and all regulatory standards.
• Supervise and develop billing staff, including training, coaching, and performance reviews.
• Partner with clinic leadership to resolve billing issues and support revenue growth.
• Serve as the point of contact for insurers, auditors, and vendors.
• Manage personal injury billing workflows including lien verification, settlement follow-up, and coordination with attorneys.

Required Qualifications

• Minimum 5 years of medical billing / revenue cycle experience, with at least 2 years in a leadership role.
• Strong knowledge of coding, payer rules, and reimbursement processes.
• Proven ability to manage staff and hold a team accountable through metrics.
• Excellent organizational, problem-solving, and communication skills.
• Experience with EMR and billing systems; strong Excel/reporting skills preferred.

Skills & Competencies

• High attention to detail and accuracy.
• Strong leadership and team-building skills.
• Data-driven approach with ability to implement process improvements.
• Comfortable in a fast-paced, multi-clinic environment.

Performance Metrics (Examples)

• Denial rate and resolution time.
• Clean claim rate.
• Days in A/R and overall collections.
• Staff productivity and accuracy.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person