Physical Therapy Aid Front and Back Office

Job Description

Job Description

Benefits:

• Employee discounts
• Health insurance
• Opportunity for advancement

HEALTH ATLAST WEST LA
Physical Therapy Aide – Front and Back Office

Position Overview
We are seeking a motivated and detail-oriented Physical Therapy Aide – Front and Back Office to join our fast-paced, multi-disciplinary clinic. This role supports both the clinical and administrative teams to ensure seamless patient care and an outstanding patient experience. You’ll be responsible for assisting providers, preparing treatment rooms, managing front desk tasks, and helping maintain a safe, clean, and professional environment.

About Health Atlast West LA
Health Atlast West LA is a fully integrated, multi-specialty medical office that offers comprehensive, patient-centered care. Our team includes medical doctors, chiropractors, physical therapists, massage therapists, acupuncturists, and more—all working together to help patients achieve their health goals without relying on drugs or surgery. Our core values guide everything we do: we are inspirational, disciplined, accountable, transparent, aligned, and results-oriented.

Success Looks Like

• Patients are greeted warmly, treated with professionalism, and efficiently cared for by both front and back office teams
• Treatment rooms are consistently clean, sanitized, and prepped to support smooth patient flow
• Staff members work collaboratively across roles and departments to provide high-quality, integrated care
• Front and back office functions are handled with attention to detail and urgency, creating an excellent overall patient experience

Objectives

• Assist with checking in and rooming patients, taking vitals, and collecting medical histories
• Prepare treatment areas and assist with therapies such as heat, electrical stimulation, and therapeutic ultrasound
• Ensure cleanliness and safety by sanitizing all equipment and surfaces between each patient
• Support providers during therapy sessions and assist with documentation, charting, and paperwork
• Manage front desk duties including check-in/check-out, reminder calls, scanning, faxing, and coordination of appointments
• Conduct regular walkthroughs of the office to ensure cleanliness and organization

Competencies

• Patient Support & Customer Service – Ability to interact with patients in a professional, empathetic, and welcoming manner
• Multi-Tasking & Time Management – Handle clinical and administrative tasks efficiently in a high-volume environment
• Technical Proficiency – Familiarity with EMR systems, printers/scanners, and multi-line phone systems
• Clinical Assistance – Comfort with therapy set-up and basic patient care procedures
• Cleanliness & Safety – Committed to maintaining a sanitary, safe, and welcoming clinical space
• Team Collaboration – Works well with a diverse team of providers and support staff
• Communication – Strong verbal and written communication with patients and colleagues
• Professionalism – Reliable, punctual, and presents a positive, solutions-oriented attitude

Education and Experience

• Prior experience in a healthcare, physical therapy, or chiropractic office (preferred)
• High school diploma or equivalent (required)
• Training in basic vital signs and therapy assistance (preferred)
• CPR/BLS certification (preferred or ability to obtain upon hire)

Physical Requirements

• Ability to stand and move throughout the clinic for extended periods
• Frequent bending, reaching, lifting, and assisting patients as needed
• Ability to lift and move up to 50 pounds (equipment or patient support)
• Manual dexterity for performing therapy setups and using equipment
• Must be able to assist with room turnover and frequent cleaning

Commitment to Diversity
Health Atlast is proud to be an Equal Opportunity Employer. We are committed to creating a diverse, inclusive, and empowering workplace for all employees regardless of race, gender identity, sexual orientation, disability, age, or background.

If this opportunity resonates with you, send us your resume!
Please submit your resume with a cover letter explaining why you would like to contribute to the Health Atlast mission. We look forward to hearing from you!

Keywords: Physical Therapy Aide, Front Office, Back Office, Chiropractic Assistant, Patient Care, Healthcare Support, West Los Angeles, Therapy Assistant, Multi-Specialty Clinic, Health Atlast, Integrated Medicine, Entry-Level Healthcare Jobs, LA Healthcare Jobs