Senior Product Manager - Vault CRM Suite

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities.

The Role

The Senior Product Manager, Vault CRM is a critical position responsible in developing our world-class CRM solution. You will work closely with customers, sales, consulting, and engineering to construct product roadmaps and define detailed product specifications. This role is for the core Vault CRM application which includes areas such as Account Management, Interaction Planning, Interaction Recording, Sampling, Surveys, Next Best Actions, Order Management, Cycle Plans, and much more.

What You’ll Do

• Drive strategic direction of Vault CRM
• Define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering
• Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements
• Evangelize products and become the subject matter expert for internal audiences, external customers, and market facing communications
• Collaborate with other departments ( e.g.UX , engineering, QA, operations, etc.) to manage resources, timelines, and conflicts
• Ultimately you are responsible for creating features that are built, delivered with quality, and delight customers

Requirements

• 5+ years of product management experience
• Experience in researching and understanding customer and market requirements to develop short and long-term product roadmaps and plans
• Experience writing detailed user stories and managing a story backlog
• Track record of effectively collaborating with engineering/QA to define, design and deliver the product
• Ability to understand and communicate architectural requirements, preferences, and limitations
• Excellent oral and written communication skills
• A strong sense of professional ethics

Nice to Have

• Experience with commercial aspects of the Life Sciences industry, including Field Sales or Field Medical
• Experience developing configurable enterprise SaaS solutions in an agile environment
• Experience with federal regulatory requirements, including 21 CFR Part 11 and PDMA, as well as state laws and regulations
• Experience with the Veeva Vault platform
• Experience developing configurable enterprise SaaS solutions
• Prior work in software development, or computer science degree

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $120,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected] .