Store Lead - FT

Goodwill - Redwood Empire
Santa Rosa, CA
Who We Are
Goodwill ~ Redwood Empire is a non-profit organization dedicated both to helping community members, including those with barriers, prepare for, find and retain employment, and to proudly promoting sustainability. Join our team and make a difference in our community.

What You Will Do
  • Achieve: Intake and process donations to achieve or exceed the daily production and sales goals, while motivating the entire team to do the same.
  • Lead: As part of the store supervisory team, t rain team on job functions, safety, loss prevention, and organizational policies and procedures. Perform important store operations including opening, closing, and cash handling.
  • Communicate: Uphold a high-quality store experience for customers. Resolve customer issues with tact and always represent Goodwill professionally. C ommunicate with your team and with appropriate staff members from other parts of the organization to create a positive work atmosphere.
To Be Successful You Will Have
  • High school diploma or the equivalent required
  • Experience leading people or teams
  • Demonstrated ability to provide outstanding customer service, retail experience preferred
  • Willingness to learn
  • The ability to maintain productivity and work with a sense of accomplishment and urgency
  • Proven ability to speak, read, write in English and calculate basic math functions
  • Physical stamina to perform tasks for full work shift
In Return You Can Expect
  • Compensation
    • $19.27 / hour
    • Benefit offerings for full-time position including medical and dental plans, vision reimbursement plan, paid vacation time
    • Employee Assistance Program, employee discounts, and more
  • A sense of accomplishment as you contribute to Goodwill’s mission and help community members find pathways out of poverty and work toward careers with sustainable wages
  • To join an organization recognized by the North Bay Business Journal as a 12-time winner of “Best Places to Work” and 2024 Diversity in Business award winner
Click here to view the full job description and qualifications.
Posted 2025-09-07

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