Product Designer, Creator Success

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:$10 billion+ generated by creators since Patreon's inception100 million+ free memberships for fans who may not be ready to pay just yet, and25 million+ paid memberships on Patreon today.We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Product Designer to support our mission.This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.About the TeamWe're hiring a Product Designer to join Creator Success, shaping the core experiences that help creators build sustainable businesses and engaged communities on Patreon. You'll design tools and touchpoints that help creators publish their work, attract and retain fans, and present their creative offerings in compelling ways. Your work will span how creators showcase their content, onboard to the platform, and grow their audiences, ensuring both free and paid experiences feel polished and purposeful.You'll tackle high-impact problems across the creator journey. You'll design publishing workflows for podcasters, video creators, and newsletter writers. You'll shape how creators present their work to potential fans. And you'll build systems that help creators understand what to do next to succeed. This is a collaborative role where you'll partner closely with Product, Engineering, and Research to bring clarity to ambiguous opportunities and ship experiences that directly influence how hundreds of thousands of creators grow their businesses on Patreon.About the RoleProactively discover company-level opportunities and bring clarity and insight through high-fidelity prototypes and clear communication of design rationale to senior stakeholders and cross-functional partnersWork closely with Research, Product, and Engineering to identify, plan, scope, and execute end-to-end design solutionsWork across the entire design organization to develop innovative patterns and systems that are durable, repeatable, and achieve a high standard for craftCreate, collaborate, and iterate on prototypes, high-fidelity visuals, and key flowsContribute to the visioning, sequencing, tactics, and execution of a multi-phased overhaul of the productOwn, redefine, and ship key parts of the core Patreon productWhat you'll need7+ years of end-to-end product design experience, or equivalent demonstrated through your portfolioPortfolio showing design work from problem framing to shipped product, with clear evidence of business or user impactDemonstrated ability to manage multiple workstreams across stakeholders without losing detail or paceExperience applying design thinking methodologies to lead teams toward user-centered outcomesHolds a high bar for visual and interaction quality — able to articulate why a design decision is right, not just that it feels rightMoves quickly from insight to execution, comfortable working with incomplete informationWe hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.About PatreonPatreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:Put Creators First | They’re the reason we’re here. When creators win, we win.Build with Craft | We sign our name to every deliverable, just like the creators we serve.Make it Happen | We don’t quit. We learn and deliver.Win Together | We grow as individuals. We win as a team.Patreon is