Service Advisor

Job Description

Job Description

Here at Airport Marina Honda, we are strong advocators of career growth, and our employees can attest to that! Several employees grew their careers. Our General Manager started as a Sales Manager and moved up to General Sales Manager before being promoted again. Another example was one of our current Finance Managers started in Sales. We advocate "Promote Within" as much as possible. Currently we are seeking employment for Service Advisors positions and welcome all candidates with vehicle repair backgrounds and selling capabilities. If you have a welcoming personality, dedication to your job and strive to perform at your best, Please come and join our team!

What We Offer

• Commission based pay - $4,000 - $7,000 per month based on experience and performance
• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Discounts on products and service

RESPONSIBILITIES

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Increase profitability by maximizing sales & executing retail promotions
• Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
• Oversee and participate in quality control
• Participate in the development and documentation of standard operating procedures as appropriate

REQUIREMENTS

• High school diploma or equivalent
• Valid commercial driver’s license & clean driving record
• Accredited training in service advisor skills, customer satisfaction and quality control
• Automotive service advisor experience
• Ability to read, write and speak English fluently
• Ability to concentrate and accomplish tasks despite interruptions
• Multitasking skills