Product Manager

About Orb

Orb is on a mission to revolutionize billing infrastructure for the modern era of AI and software. We empower businesses to align their monetization with product usage—whether through seats, consumption, feature limits, or hybrid pricing models. Our developer-first, data-driven approach enables companies to automate their billing processes and adapt their pricing strategies with ease.

With Orb, revenue workflows are seamless for every team: developers love our intuitive API and extensibility, product managers iterate on pricing and packaging faster, finance teams gain fine-grained reporting for revenue recognition, and customer-facing teams build trust through billing transparency. Companies like Vercel, Pinecone, and Replit rely on Orb to power their most critical revenue initiatives.

Backed by $44.1 million in funding from top investors like Mayfield, Menlo Ventures, and Greylock, we’re building a hybrid, in-office culture in downtown San Francisco (3 days/week). Our team thrives on collaboration, focus, and kindness, with a shared commitment to solving high-impact problems for our customers. At Orb, every team member drives meaningful impact, and we’re just getting started.

About the role:

We’re seeking a Product Manager for our Core Billing team. You'll define, prioritize, and own outcomes for Orb’s core product - from subscription management, through price changes, through price models.

In this role you will:

• Define the scope of a feature via product discovery and collaborating with your workstream.

• Identify the smallest possible unit of value for the team to ship.

• Lead a customer call to learn about product feedback.

• Draft a product strategy for your product by turning ambiguity into a defined plan that achieves the right customer outcomes and the right business impact.

• Context-switching across bugs, discovery, in-flight work, and launch planning.

• You’ll also lay the groundwork for product practices & processes, ensuring that our team can define and deliver the highest impact work to our customers as we grow.

About you:

• 5+ years of experience as a Product Manager working on B2B SaaS software.

• You have a strong record of delivering impact on customer outcomes & company goals, defining new products.

• You understand the importance of advocating for customer needs while balancing business priorities.

• You excel at building strong partnerships with engineering and design counterparts, as well as cross-functional stakeholders.

• You apply product discovery and optimization techniques to turn ambiguity into a plan.

• You have a demonstrated drive to ship early and often.

• Based in the San Francisco Bay Area or willing to relocate (with support from Orb).
  

You might be a great fit if you:

• Have experience working on sales-led or platform products

• Have experience on a product team at an early-stage B2B startup.

• Geek out talking to customers and learning from user research.

Please note: We value in-person collaboration and have built a hybrid, in office culture with 3 days/week at our HQ in downtown San Francisco. We see it as a way to achieve our mission faster, in an environment of rapid ideation, strong alignment, and that energy that makes work more fun. Unless specifically noted in the job above, please plan to join us in person in San Francisco.

Benefits

• Excellent medical, dental, and vision insurance - 100% coverage for you and dependents

• Unlimited PTO (with 15 days minimum encouraged) plus one week of time off during the last week of December

• 401k plan

• 16-week paid parental leave with equity vesting

• Commuter stipend

• Catered lunches in the office

• Meaningful equity in the form of stock options and a unique ten-year exercise window

Equal Opportunity Employer

We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.