Senior Accounts Receivable Specialist POST NUMBER: 484990
Senior Accounts Receivable Specialist
The Senior Accounts Receivable Specialist is responsible for managing the full-cycle accounts receivable process, including billing, cash applications, collections, account reconciliations, and customer account management. This role serves as a key resource for resolving complex AR issues, improving processes, and ensuring timely collection of outstanding receivables while maintaining positive customer relationships.
Responsibilities
- Manage full-cycle accounts receivable activities, including invoicing, cash applications, collections, and account maintenance.
- Monitor aging reports and proactively follow up on past-due accounts to reduce outstanding balances.
- Investigate and resolve customer billing discrepancies, chargebacks, deductions, and payment disputes.
- Apply ACH, wire, credit card, and check payments accurately and timely.
- Perform account reconciliations and research unapplied or misapplied payments.
- Review customer creditworthiness and assist with credit evaluations and account setup.
- Partner with Sales, Customer Service, and Operations teams to resolve billing and collection issues.
- Prepare AR aging and collection reports for management review.
- Support month-end and year-end close processes, including reconciliations and audit requests.
- Identify opportunities to streamline AR procedures and enhance operational efficiency.
- Train and mentor junior AR team members as needed.
- Maintain accurate customer records and ensure compliance with company policies and accounting standards.
Qualifications
- 5 years of Accounts Receivable experience, including high-volume collections and cash applications.
- Strong understanding of AR best practices, credit management, and collections processes.
- Experience with ERP systems such as NetSuite, SAP, Oracle, Microsoft Dynamics, JD Edwards, or similar platforms.
- Advanced Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.
- Excellent analytical, problem-solving, and organizational skills.
- Strong communication and customer service abilities.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
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