Sales Associate
- Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike
- Meet & exceed sales goal targets (daily, monthly, yearly)
- Meet & exceed targets for client data capture
- Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)
- Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
- Support the team in generating new client relationships while maintaining those that are existing
- Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
- Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
- Support the business by maintaining seamless inventory operations throughout the day
- Open and close consignments
- Process returns and exchanges
- Ability to communicate effectively & build strong partnerships with clients, peers, and management
- Develop business driving initiatives, contests and events
- Minimum of three years of experience in a retail environment
- Full understanding of specialty retail and a proven track record in clientelling.
- Ability to thrive in a high paced retail environment.
- Ability to multi-task with ease while maintaining a balance of daily responsibilities
- A powerful and electrifying personality that is entrepreneurial and sales focused
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