HOA Account Servicing Specialist

Santa Ana, CA

Kforce client is seeking Multiple HOA Account Servicing Specialists. Positions are onsite in Santa Ana, CA. The schedule is Monday - Friday 8 - 5. Responsibilities:

  • Verify Customer Information Profile (CIP)/Customer Due Diligence (CDD)
  • Review all documentation for accuracy and quality
  • Open Checking, Money Market, and Certificate of Deposit accounts
  • Input new accounts into the company's core system and submit complete packages for callback review
  • Verify signature cards and other documents
  • Perform Account Closures
  • Communicate regularly with HOA Senior Account Servicing Specialists, HOA Account Servicing Analysts and Team Lead to ensure consistency/quality of processes
  • Collaborate with business partners, including Relationship Managers and Regional Account Executives regarding their assigned clients if RM intervention is required
  • Perform various types of maintenance including but not limited to, Change of Address, Name Changes, account type changes, and all other Customer and account level changes
  • Perform other duties as assigned
  • Follows policies and procedures; Completes tasks correctly and on time; Supports the company's goals and values
  • Teller or deposit operations experience encouraged to apply
  • High School diploma or equivalent required; Associate degree preferred
  • Minimum of 1 year of direct experience in HOA Account Servicing
  • Knowledge of working with MSWord, Excel and Outlook
  • Is team-orientated, collaborative and can also work independently
  • Excellent written and verbal communication skills
  • Detail orientated and problem-solving skills

Posted 2025-11-20

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