Process Optimization Specialist/AI

This position is for 8-12 weeks Remote work. We are seeking a forward-thinking Process Optimization Specialist with strong expertise in process transformation and applied AI technologies. This role will focus on a select group of identified business processes that are ripe for optimization, driving measurable efficiency gains through a combination of process redesign and advanced agentic AI tooling. The ideal candidate will bring deep process improvement experience, hands-on familiarity with AI platforms (especially AWS-based services such as Bedrock), and the ability to collaborate with both technical and business stakeholders to deliver impactful results. Key Responsibilities Lead the transformation and optimization of targeted business processes, leveraging process change methodologies and agentic AI tooling. Partner with business leaders to identify pain points, assess opportunities, and design AI-enabled process improvement strategies. Develop proof-of-concepts and scalable solutions using AWS services, including Bedrock and related AI/ML capabilities. Translate business needs into AI-driven workflows that enhance efficiency, reduce costs, and improve customer experience. Collaborate with cross-functional teams including operations, IT, and data science to deliver end-to-end optimized solutions. Monitor performance of optimized processes, establish KPIs, and continuously refine solutions to maximize impact. Stay current with emerging trends in agentic AI, automation, and process intelligence, bringing innovative ideas to the organization. Qualifications 7+ years of experience in process optimization, business transformation, or operational excellence. Strong knowledge of process improvement methodologies (Lean, Six Sigma, BPM). Practical experience with agentic AI platforms, ideally AWS Bedrock, and a solid understanding of applied AI/ML concepts. Ability to bridge business needs with technical capabilities, translating requirements into scalable AI-enabled solutions. Excellent analytical, problem-solving, and critical thinking skills. Strong communication skills with experience in stakeholder engagement and customer-facing roles. Preferred Skills Experience with AWS ecosystem (SageMaker, Lambda, Step Functions, etc.) beyond Bedrock. Familiarity with intelligent automation, RPA, or AI-driven decisioning. Knowledge of change management frameworks (e.g., Prosci). Experience in regulated or complex industries (finance, healthcare, utilities, government).