Internal Communications Specialist

Job Description and Duties

Under the direction of the Communications Branch Chief, the Internal Communications Specialist (Analyst II) is responsible for coordinating, developing, and delivering internal communications that support the Department of Developmental Services’ (Department) mission and organizational goals. The position will support project management for the Department’s intranet, manage the development and distribution of the weekly internal bulletin newsletter, and provide centralized, strategic support and expert guidance for effective internal communications planning, content development, and implementation.

The Internal Communications Specialist performs a wide range of analytical and administrative tasks, including gathering and organizing information, developing internal communication materials, coordinating with program areas, and supporting engagement strategies that promote transparency, consistency, and awareness among Department employees.

Effective July 1, 2025, State employees are subject to a salary reduction of three percent in exchange for five hours per month of the Personal Leave.

You will find additional information about the job in the .

Working Conditions

Work is performed in an open spaced partitioned office. The position requires the use of computers. This position is a hybrid, in-office/telework position, and may be subject to change. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time.

Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time. All commute expenses to the reporting location will be the responsibility of the selected candidate.

Pursuant to California Government Code requirements, candidates must be residents of the State of California at the time of appointment.

This position requires lawful authorization to work in the United States. The Department does not sponsor employment visas for this position.

Special Requirements

The Statement of Qualifications (SOQ) must be numbered in the same order as the following areas, typed in 12-point Arial font, single spaced, and be no more than two pages in length. Applicants who fail to answer the questions or submit an SOQ may not be considered.

1. Describe your t op three skills/experiences that make you an ideal candidate for this internal communications position and why.
2. Describe your experience managing platforms that support effective, engaging internal communications.
3. Describe your experience collaborating with diverse groups and opinions to finish a project.

If you are using list eligibility from an on-line exam to qualify for this position, you MUST include with your application any documentation (i.e., copy of transcript, degree, license, etc.) to verify meeting the MQ’s or you may not be considered for the position.

The MQs will be verified prior to interview and/or appointment. If it is determined that an applicant does not meet the MQs of the classification, the applicant may not be considered and withheld from the eligible list.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of: Strong communication skills; communication best practices, plain language principles, and accessible content standards; experience developing engaging video and graphic media desired.

Ability to: Manage multiple projects in a fast-paced environment, meet deadlines, and maintain attention to detail, strong interpersonal and collaboration skills, with the ability to work effectively across divisions; meet occasional deadlines that require scheduling flexibility.

Benefits

As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits.

Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. For more information, please visit the links below:

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Information

Electronic application submission is highly encouraged.

Multiple positions may be filled from this recruitment. This recruitment may be utilized to fill future vacancies that may occur during the life of the certification list.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate may be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the California Department of Human Resources.

All appointments are subject to State Restriction of Appointment (SROA), Departmental Restriction of Appointment (DROA),Re-employment List procedures, pre-employment physical and fingerprint clearances. Further information on the definition of the above may be found on the California Department of Human Resources' website at: .

If you have not taken the Analyst II exam/assessment you may find the exam for this classification at the link below. You must take and pass the exam/assessment to obtain eligibility for hire. Click here to gain list eligibility.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing. SEE “SPECIAL REQUIREMENTS” ABOVE FOR INSTRUCTIONS.