Receptionist Internal
TORRES MARTINEZ DESERT CAHUILLA INDIANS CLASS TITLE: RECEPTIONIST
For Posting Purposes Only
Department: TANF- Family Development Services FLSA Status: Non-Exempt Salary: $19.93 Non-negotiable BASIC FUNCTION: Under the direction of an assigned manager, operate a centralized telephone switchboard system at an assigned office; greet and assist visitors to the office; receive, sort and distribute incoming, outgoing and internal mail and correspondence; perform a variety of clerical support duties. REPRESENTATIVE DUTIES: The duties listed are not all inclusive and may be modified at the sole discretion of the employer. ESSENTIAL DUTIES: · Operate a centralized telephone switchboard system, directing calls to appropriate personnel; receive and transmit messages; provide general information and assistance to callers as needed. · Greet and assist visitors; screen and direct visitors to appropriate offices, organizational sites and personnel; distribute a variety of materials to visitors.· Receive, sort, and distribute incoming, outgoing and internal mail and correspondence; receive and distribute incoming packages; assist other staff in preparing bulk mailings.
· Perform general clerical support duties including filing, duplicating, typing, assembling and distributing a variety of materials including letters, memoranda and informational packets.
· Operate a variety of office equipment including a copier, typewriter, fax machine and a computer. · Maintain calendar of appointments and meetings for the office meeting rooms; prepare and distribute schedule to appropriate parties. OTHER DUTIES: · Perform related duties as assigned. KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: · Operation of a centralized telephone switchboard. · Telephone techniques and etiquette. · Interpersonal skills using tact, courtesy and diplomacy. · Modern office practices, procedures and equipment. · Oral and written communication skills. · Operation of a computer and assigned software. · Correct English usage, grammar, punctuation, spelling and vocabulary. ABILITY TO: · Answer telephones and greet the public courteously. · Learn and explain organization, procedures and policies of assigned office. · Provide information, directions and assistance. · Receive, sort and distribute mail. · Perform general clerical support duties including typing, filing and duplicating. · Maintain routine records. · Communicate effectively both orally and in writing. · Operate a variety of office equipment including a computer terminal. · Complete work with many interruptions. · Establish and maintain cooperative and effective working relationships with others. · Work with people from diverse cultures, ethnic and socio-economic backgrounds and must always maintain cultural sensitivity. EDUCATION and/or EXPERIENCE: An equivalent combination of education and related work experience may be considered. For a high school diploma/GED equivalency, a ratio of 1:1 will be used for applicants with less than a high school diploma/GED. This means that one year of paid full-time work experience equals one year of high school education.- High School Diploma or equivalency certificate GED/HiSET required, some college and specific departments may need at least one (1) year working with at risk youth. Ability to meet certification requirements of the position
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