Student Assistant

Job Description and Duties

The California Department of Water Resources (DWR) is seeking a driven, enthusiastic, and detail-oriented student to join its SAP Technical Operations team as a Student Assistant – SAP Security & BASIS.

In this role, the Student Assistant will work both independently and collaboratively with cross-functional teams to support DWR’s enterprise SAP landscape. The position provides hands-on experience assisting with SAP Security and BASIS administration functions, including user provisioning, access management, system documentation, and procedural support. A strong focus on customer service is essential, as the role supports SAP end users and helps ensure timely resolution of service requests.

The Student Assistant will gain practical experience in SAP system configuration, maintenance, and administration, contributing to system reliability, performance, security, and compliance with organizational standards. Responsibilities include monitoring system health, performing routine maintenance tasks, managing user access, and assisting in resolving incidents and service requests in alignment with established service-level agreements (SLAs).

This is an excellent opportunity to work alongside experienced SAP Security and BASIS professionals within one of California state government’s most innovative and forward-thinking IT environments. The role offers valuable exposure to enterprise-level SAP ERP operations in a modern, state-of-the-art technology setting.

If you are eager to develop your technical skills and contribute to a mission-driven organization, we encourage you to apply and share your background and interest in this opportunity.

You will find additional information about the job in the .

Special Requirements

1. Enrolled in nine (9) semester/eight (8) quarter units for undergraduate students or six (6) semester/four (4) quarter units for graduate students.
2. Achieved a 2.0 grade point average in the most recently completed academic term.
3. Declared a major related to the duties of the advertised position and enrolled in coursework required for that major.

Student Assistant employees are paid hourly and are limited to 1500 hours per 12 consecutive months.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Currently pursuing a degree in Computer Science, Computer Engineering, Management Information Systems (MIS), or a closely related Information Technology field
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Strong organizational skills with exceptional attention to detail
• Clear and professional communication skills, both written and verbal
• Demonstrated ability to collaborate effectively in a team-oriented environment
• High level of integrity and dependability, with initiative, sound judgment, adaptability, and the ability to manage multiple tasks with appropriate supervision

Benefits

to read about the outstanding benefits offered to eligible employees.

Personal Leave Program 2025: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit .

Special Instructions

To be considered, submit a completed State application (STD. 678), Resume, Supplemental Questionnaire, and Unofficial Transcript. Please reference SAP Position #50105079 and Job Control #512985 in the “examination(s) or job title(s) for which you are applying” section of your application.

Instructions:
• All applicants are required to submit responses to the supplemental questions below.
• Your responses must be typed, numbered, and formatted in the same order as the questions. One page maximum.
• Each response must be concise, complete, and reflect your own words.
• Failure to submit the supplemental questionnaire may result in disqualification from the hiring process.
• Do not include links, résumés, or “see attached” in place of full answers.

1. Write about what your career goals are and how this position will help you meet or develop these goals.

1. Explain your understanding of conflict management. Can you share a specific example of a time you faced a conflict in the workplace or school project and how you handled it?

Resumes, cover letters, and/or other attachments will not be accepted in lieu of a completed application.

The following basis of eligibility will be considered: List eligibility, transfer, LEAP, reinstatement, and SROA/Surplus.

. This survey is for research purpose only and will not affect the application status.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• School Transcripts
• Other - See Supplemental Questionnaire information under Special Instructions below.