Resident Manager- Affordable Apartments - Los Angeles

WSH Management, Inc.
Los Angeles, CA

Job Description

Job Description

Position: Resident Manager

Property: Brittania

Location: Los Angeles, CA

Position Summary

WSH Management is currently recruiting for a Resident Manager for Reflections on Brittania Apartments, a 43-unit affordable housing community located in the vibrant Boyle Heights neighborhood of Los Angeles, CA. This three-story complex provides quality housing for seniors aged 62 and older, as well as individuals with disabilities or special needs.

This is a full time position, 40 hours per week.

Job Duties

The Resident Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Community Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time.

  • Ability to understand financial goals, operate asset in owners’ best interest in accordance with policies & procedures.
  • Address resident concerns and requests in timely basis to ensure resident satisfaction with management.
  • Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable.
  • Maintain community appearance and ensure repairs are noted and completed on timely basis.
  • Ensure property is rented to fullest capacity and lost rent is minimized.

Qualifications

While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience:

  • Minimum of 2 years on-site as a Resident Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s).
  • Will consider 2 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties.
  • Affordable Housing experience.
  • Property Management (or similar) software experience.
  • Supervisory experience.
  • High School Diploma Required. College degree preferred..
  • Must possess strong attention to detail and sales ability.
  • Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications.
  • Must possess a valid driver’s license and maintain current auto insurance.
  • Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management.)

Compensation

  • Base Pay Start Rate: $26.00 - $27.00 per hour.

The Company also offers competitive benefits for full-time employees including paid time off, 15 paid company holidays, matching 401k, and health benefits.

Based in Irvine, California, WSH Management (WSH) manages quality apartments for both affordable and market rate households. Established over 20 years ago, WSH currently manages over 65 communities and has over 175 employees.

At WSH Management, we strive to enhance the quality of life for residents of apartment communities we manage by providing a decent and desirable residential environment. We are currently looking for dynamic people to join our team!

WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.

WSH Management is a drug free workplace.

WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO

Posted 2025-07-29

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