General Manager

Overview

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Responsibilities

MV Transportation is seeking a General Manager who will provide support leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify select train and mentor location staff.
• Adopt a proactive management style collaborate closely on service quality operational data and passenger feedback and assist as needed.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Oversee safety and training programs plans and processes to ensure compliance withcompany contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously exceptions are reported and action plans are developed to ensure the location meets it financial safety and operational expectations.
• Implement promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required d emonstrated ability to manage a project similar in scope and complexity.
• The General Manager must have at least Six (6) years of experience in managing fixed-route fixed-schedule unionized bus services encompassing at least thirty-five peak-period vehicles; six (6)years of progressively responsible positions in the transit paratransit charter and/or
  student transportation business.
• Must have labor/union(s) negations/expenses expertise.
• The General Manager is expected to actively participate in the field/shop management of the transit system.
• Must have a full understanding of dispatch scheduling driver recruitment and safety DOT and FTA compliance.
• MS Office strong analytical skills strong written and verbal communication skills and high degree of multi-tasking skills.
• A dd itional duties/responsibilities based upon i ndividual contract requirements.

Starting salary range: $150000 - $167000

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race color religion creed national origin or ancestry sex physical or mental disability veteran or military status genetic information or any other legally recognized protected basis under federal state or local laws regulations or ordinances. The information collected by this application is solely to determine suitability for employment verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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Required Experience:

Director