Medical Record Technician - Epic

IDR is seeking a Health Information Services Technician - Epic to join one of our top clients in Torrance, CA. This role is perfect for individuals with a strong background in health information management, particularly those experienced with the Epic Release of Information (ROI) Module. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Health Information Services Technician - Epic:

Receive and prioritize customer requests from various sources, ensuring timely completion in compliance with State and Federal regulations, including HIPAA. Address inquiries related to patient information, assist callers with record requests, and provide general customer service. Educate customers on confidentiality and privacy regulations. Utilize the Epic ROI Module to process medical records requests for patients, doctors' offices, law firms, and other entities. This is a 13-week contract position with potential extensions, typically extending up to a year, and the possibility of conversion to a full-time role.

Required Skills for Health Information Services Technician - Epic:

Proficiency in the Epic Release of Information Module with at least one year of experience. Strong understanding of HIPAA laws and regulations. Minimum of three years of relevant experience in health information services. High accuracy in data entry and processing, with a 95% accuracy rate. High school diploma or GED required; RHIT/RHIA preferred but not mandatory.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.