Back Office Assistant II

Back Office Assistant II - (MEM007925) Description

Title: Back Office Assistant II

Location: Costa Mesa, CA

Department: Pediatric and Adult Medicine

Status: Part time

Shift: Days (8hr shift) M, W, F 8:30am - 5:00pm

Pay Range: $22.41/hr - $32.50/hr

At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.

Position Summary

• Effectively perform all competencies per the Back Office Skills Checklist.
• Perform the patient rooming process per established protocol, including interview patient and measure vital signs.
• Administer medications and perform procedures as ordered/instructed by provider.
• Maintain effective and organized systems to ensure:
• timely patient flow,
• rooms are stocked with adequate supplies,
• maintenance of instruments
• all related reports and information are available in the Electronic Health Record
• maintenance of all logs and required checks
• patient follow-up and messages are handled in a HIPAA-compliant manner
• Follow established policies and procedures for labeling and collecting all specimens, using appropriate media as directed by provider.
• Maintain current knowledge of medications, sterile techniques, and policies and procedures. Dispose of contaminated/non-contaminated materials sharps in the appropriate disposal container.
• Ensure documentation is complete, accurate, timely, and reflects patient's plan of care. Submit charges for MA-performed services in a timely and accurate manner per office protocols.
• Adhere to all organizational policies and procedures.
• Provide instructions and results to patient as ordered/directed by Provider.
• Perform any additional or miscellaneous duties as requested by the provider or management team within the scope of knowledge, ability and practice.

• Placement in the pay range is based on multiple factors including, but not limited to, relevant years 20 experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Experience and Education Requirements:

• Three (3) years of back office medical assistant experience preferred.
• General clerical skills to include typing, filing, scanning and calculator use.
• Electronic medical records (NextGen) experience preferred.
• High School graduate or equivalent.
• Medical Assistant Certificate required.
• Current BLS for Healthcare Providers required