Workplace Ambassador

About Us:

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description:

We offer a unique and fulfilling opportunity in a corporate office setting, where we provide an unparalleled hospitality experience to our clients! Combining office management, meeting & event services and top-notch guest service, we whole heartedly support our employees and keep them excited to support our clients in line with our “People First Culture”. We are looking for an individual passionate about hospitality with a "be the difference" mindset, paired with professional polish, strategic thinking, and operational efficiency. Our culture connects our team nationwide and our organization is committed to a structure that supports a positive work-life balance. We offer comprehensive benefits, 401k matching and learning opportunities to develop and grow our team. Our team's success is our success and excellence is the standard we live by.

Overview:

If you love creating memorable experiences for clients while being an organized critical thinker, we are looking for you!

The Paramount Workplace Ambassador supports the day-to-day operations of meetings and events as well as the daily office/desk space reservations and logistics. This position is the first impression and point of contact for Paramount employees, visitors, and vendors. Acts as liaison between Paramount group contacts and Pyramid Global Meeting & Event Managers. Provides administrative support to Pyramid Global General Manager, and Meeting & Event Managers. Provides support to Meeting & Event Manager in the execution of on-site meetings; keeps accurate data and uses systems accordingly to generate reports and analytics. Supports communication for entry, such as daily distributions and meeting requests, orders office supplies; reports building deficiencies and maintenance requests; accordingly, provides guest services to meeting attendees such as printing/copying, shipping.

This position is part-time.

• Greets all guests and escorts to respective locations as needed.
• Employee Workspace liaison and support
• Booking Workspace
• Employee guidance for office tickets for a/v and facility related issues
• Works closely with Meeting & Event Managers and assists in executing events.
• Is liaison between meeting managers, AV and technical support, food vendors, Paramount group contact.
• Provides information and resources to meeting attendees about their event; assists with copies, signage, receiving, shipping and tracking packages.
• Walks meeting and event space; reports maintenance, housekeeping, and other needs accordingly and follows up to ensure concerns are resolved.
• Follow up with all change requests to ensure accuracy and operational communication.
• Is knowledgeable in basic A/V and IT functions so can adequately report challenges that may arise.
• Uses internal systems to monitor desk/office space occupancy, logistics, and usage.
• Ensure meeting and office/desk spaces are cleaned and ready prior to arrival and in accordance with defined standards.
• Provides administrative support as needed to general manager and meeting and event managers.
• Collaborates with Pyramid Global leaders to develop and support employee programs, as well as special offerings to Paramount employees and guests.
• Maintains effective communication and positive relationships with all operating departments.
• Maintain par office supplies and monthly inventory.

Qualifications:

• 1 year of customer service, hotel, or similar experience preferred.
• Experience in the hospitality industry preferred.
• Excellent computer software knowledge of Microsoft Office Suite
• Exceptional organizational skills
• Exceptional communication skills; written and verbal.
• Outstanding people building and relationship skills.
• High School Diploma or equivalent.

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Compensation Range: The compensation for this position is $32.00/Hr. - $32.00/Hr. based on qualifications and experience.