Harley-Davidson Product Specialist

Job Description

Job Description

Be part of the Orange County Harley-Davidson Sales Team! OCHD, a member of the WiseRiders dealership group, emphasizes transparency and outstanding customer service to deliver exceptional purchasing experiences for our guests. Prior We exist to be the premier destination for all of Orange County's Harley-Davidson needs. All inquiries welcome.

We are looking for the people that want to...

• Raise the bar in the Motorcycle Industry
• Grow and develop professionally
• Learn from the best in the business
• Take the next step in a long CAREER

Description

A Sales Associate is an entry level position within the motorcycle sales department. As a Sales Associate , you are expected to provide a prompt, dependable, high-quality experience to all customers in the motorcycle sales department. Communication is the key ingredient to success and this position will focus on relationship management with our customers. We want to ensure that customers are custom fitted to the motorcycle that meets their needs. A Fit Specialist must be self-motivated, results oriented, and have a clear focus on the highest standards of customer service. We are seeking Motorcycle enthusiasts who are honest, motivated, outgoing high energy self-starters.

KSAs (Knowledge, Skills, Abilities)

• Applicable experience in big ticket retails sales strongly preferred.
• Passion for the motorcycling lifestyle and riding community.
• Welcome guests into the dealership.
• Follow up phone calls to customers.
• Maintain the showroom and display of motorcycles in a manner appealing to customers.
• Remain alert and on the floor, at all times.
• Handle telephone transactions quickly and courteously.
• Great customer service, excellent personal communication, and demonstrated closing skills.
• High energy level needed.
• Be self-motivated, positive, driven and helpful.
• Ability to work a flexible schedule including weekends, Holidays, and evenings.
• Attend training sessions as assigned.
• Ability to handle confidential information responsibly is required.
• Valid driver’s license and motorcycle endorsement.
• CA Sales License is required
• Excellent verbal and written communication skills.
• Perform other related duties as assigned or requested.

Physical Demands

• Requires the use of both hands.
• Frequently required to bend, stoop, crouch, reach, handle tools and lift 40lbs of material.
• Requires standing and/or walking for extended periods of time.
• Requires the ability to balance and push a 600+lb motorcycle.

Working Conditions

• The noise level in the work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.
• Frequently works near moving mechanical parts.

Benefits

• Medical, Dental & Vision Insurance
• 401k plan w/ matching contributions
• Paid Vacation, Holiday, and Sick Pay
• Growth opportunities
• Complete paid training programs for rapid advancement including periodic job reviews
• Employee vehicle purchase plans
• Family culture with organized structure
• Long term job security
• Associate discounts on vehicles, service, and parts purchases
• Employee recognition programs
• Leading competitive pay

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

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