EV Equity Program Specialist

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ORGANIZATIONAL BACKGROUND:

Founded in 2011 and incorporated in 2013, CCAC's vision is healthy, resilient communities where all people can breathe clean air and thrive. Our mission is to advance health equity and environmental justice by empowering Central California communities through services, research, advocacy, and data-driven solutions to reduce the burden of asthma.

POSITION SUMMARY:

The EV Equity Specialist (EVES) will work under the direction of the Associate Director of Climate Equity to implement the EV Equity Program in the Northern California Driving Clean Assistance Program Hub.[KH1] The purpose of the EV Equity Program is to facilitate access to electric vehicle technology in and the disadvantaged communities in California with an emphasis in, but not limited to, the Sacramento area and the Northern California regions (NorCal). This is done by providing guidance and assisting potential EV buyers in submitting applications for state and regional EV incentives available to income-eligible NorCal residents. The EVES will process EV Equity Program referrals and conduct other duties as described below.

PRIMARY RESPONSIBILITIES:

• Provide education and assist income-eligible NorCal residents with the EV incentive applications process, including:

o Set up and facilitate or support EV educational workshops

o Conduct preliminary eligibility screening of prospective clients via one-on-one appointments

o Enroll clients in EV Equity Program (program agreement form)

o Provide clients support regarding EV options and pricing before submitting EV incentive application(s)

o Assess client's EV readiness in regard to vehicle selection and charging capability

o Refer clients for EV financing and credit repair through DCAP and other affiliated partner organizations

o Assist clients in submitting EV incentive applications, including collection of required documents and uploading to

incentive program application portals

o Document and maintain records of all client interactions in a CRM platform

o Answer telephone and emails, responding promptly and appropriately to all client inquiries daily

o Assist in preparing reports for EV Equity Program funders, as assigned

o Assist in creating and maintaining a recurring EV Equity Program newsletter

o Attend community events to conduct outreach

o Attend in-person community workshops to assist residents in incentive application submission(s) via portable

technology

o Maintain knowledge of the newest electric vehicle technology and availability

o Maintain knowledge of various state and regional incentives in the clean energy sector, not limited to electric vehicles

• Communicate with EV incentive program staff

• Communicate with financial partners, as assigned

• Communicate with affiliated programs

• Communicate with CCAC Marketing and Communications department regarding EV outreach activities, including EV test

drive events, dealership participation in down payment incentive programs, follow-up with inactive EV Equity Program

clients, and other activities, as assigned

• All other duties as assigned.

CORE COMPETENCIES:

• Oral Communication: Speaks clearly and persuasively in individual and group settings; listens and requests clarifications as

needed; responds well to questions.

• Written Communication: Writes clearly; varies writing style to meet needs; presents data effectively; able to read and

interpret written information; strong editing skills.

• Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and

welcomes feedback, contributing to building a positive team spirit; able to build morale and group commitments to goals and

objectives; supports staffs' efforts to succeed

• Innovation: Displays original thinking and creativity. Meets challenges with resourcefulness. Generates suggestions for

improving work. Develops innovative approaches and ideas.

• Professional Development: Complete all training and sustain professional network relations.

EDUCATION AND WORK EXPERIENCE:

• AA, AS degree (BA, BS preferred)

• Experience communicating effectively with community members and project partners

• Experience using computer software programs, particularly Google Apps, Teams and all Microsoft 365 platforms, & CRM

• Experience interacting with a diverse population

• Experience with all aspects of cultural competency

• Capable of working independently, cooperatively and responsibly

• Experience and knowledge about electric vehicles preferred

• Able to work flexible hours, including evenings or weekends as needed

• Experience and knowledge of auto loan and lease processes preferred

• Experience working in environmental justice preferred

TRAVEL: To events (e.g. EV outreach events and Ride and Drives) across the Northern California and Sierras region from

Sacramento to northern border of California, meetings with partners and stakeholders, or other purposes as needed.

Some overnight travel may be required. Periodic travel to CCAC headquarters in Fresno as well.

DRIVING AND LICENSE REQUIREMENTS: Must possess a valid CA Driver's License and applicable CA mandated auto insurance

PHYSICAL REQUIREMENTS: May be required to obtain COVID 19 and Flu vaccinations. Lift up to 20 (twenty) pounds.

AUTHORITY AND SUPERVISORY CAPACITY: Will work with Associate Director for Climate Equity and Regional DCAP Manager and/or Deputy Executive Director(s) to oversee interns as needed.

ACCESS TO SENSITIVE INFORMATION: Must maintain confidentiality of personal client and staff information exposed to when working in files and preparing reports.