Call center customer service (Automotive Dealership)
:
RESPONSIBILITIES
- Monitors and contacts sales leads generated by the Dealership Customer Relations Management System (CRM/DealerSocket)
- Determines customer vehicle needs by listening and asking questions
- Operates telephone equipment and other telecommunications technologies
- Follows pre-determined scripts when contacting sales leads via telephone
- Sets customer appointments for Internet Department Sales Consultants
- Tracks and inputs customer information into Dealership CRM
- Contributes to team effort by accomplishing related results as needed
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or equivalent
- Previous experience in a similar role a plus
BENEFITS
- Paid time off (PTO) for vacation, personal, and sick days.
- Matching contribution to your 401K retirement savings plan.
- Employee discount on vehicle purchases, servicing, and parts.
- Medical, dental, and vision insurance coverage for you and your eligible dependents.
- Life insurance for added peace of mind.
- Certified DailyPay partner.
- Employee Assistance Program.
Team Mazda of El Cajon is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
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