Distribution Manager

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JOB SUMMARY: We are seeking a highly organized and proactive Distribution Manager to oversee the day-to-day operations of our distribution facility. The ideal candidate will be bilingual (English/Spanish preferred), proficient in Microsoft Excel, experienced in managing Key Performance Indicators (KPIs), and possess excellent communication skills. This role is essential to ensuring timely, accurate, and cost-effective distribution processes while maintaining high operational standards.

DUTIES AND RESPONSIBILITIES:

• Oversee daily distribution center operations shipping.
• Manage and coach team leads and warehouse staff to achieve performance goals.
• Monitor and analyze KPIs such as on-time shipping, order accuracy, productivity, and inventory accuracy.
• Utilize Microsoft Excel to generate reports, analyze operational data, and support decision-making.
• Ensure compliance with company policies, safety standards, and industry regulations.
• Implement process improvements to enhance efficiency, reduce costs, and improve service levels.
• Coordinate with other departments (e.g., Customer Service, Transportation, Inventory) to resolve operational issues.
• Serve as a bilingual liaison between English- and Spanish-speaking staff to ensure clear and effective communication across all levels.
• Conduct regular team meetings, provide performance feedback, and foster a positive and productive work environment.
• Support system upgrades and participate in cross-functional projects as needed.
• Promote and enforce health and safety protocols, reinforcing a culture of safety throughout the facility.
• Adheres to 5S Standards
• Maintain compliance to ISO 9001 and 14001 standards
• Perform other job responsibilities, as necessary and/or assigned

SKILLS, ABILITIES, AND PHYSICAL REQUIREMENTS:

• Thorough understanding of warehouse policies and procedures
• Must be able to work in a warehouse environment where the temperature is affected by weather conditions
• Strong leadership skills with a proven ability to motivate and manage teams.
• Excellent communication and interpersonal skills.
• Strong analytical, organizational, and strategic thinking abilities.
• High level of time management and prioritization skills.
• Ability to work under pressure in a deadline-driven environment with a strong sense of urgency.
• Bilingual in English and Spanish (verbal and written) required.
• Advanced proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables, charts, and formulas).
• Strong knowledge of warehouse KPIs and data-driven performance management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to adapt quickly in a fast-paced environment and manage multiple priorities.
• May require occasional lifting and walking the facility floor.
• Some weekend or evening availability may be required during peak periods.

EDUCATION AND EXPERIENCE:

• Minimum of three (3) years of experience in distribution/logistics management center.
• Experience with B2B Operations is a plus.
• Bachelor's degree in Logistics, Supply Chain, Business, or related field (or equivalent experience) is required.
• Bilingual in English and Spanish (verbal and written) required.
• Experience with WMS (Warehouse Management Systems) and ERP systems is a plus.