Regional Manager
- Serve as a strategic partner to the VP of Operations, proactively escalating market needs, risks, and opportunities across all supported offices.
- Provide direct operational support and guidance to Practice Managers and Partner Doctors, ensuring timely resolution of office-level challenges.
- Coach, mentor, and develop Practice Managers to drive performance, engagement, and long-term leadership growth.
- Partner with Talent Acquisition to support recruiting efforts for key clinical and administrative roles, ensuring consistent talent coverage across the market.
- Oversee onboarding and ongoing training programs to ensure employees are fully equipped to meet operational and clinical standards.
- Establish clear roles, expectations, and performance metrics to drive accountability and operational excellence.
- Lead the strategic execution and initial oversight of new service lines, including Orthodontics, Pediatrics, and Oral Surgery, across multiple dental offices.
- Collaborate with Finance to develop, manage, and track budgets for service line expansion, including staffing, equipment, and supply investments.
- Conduct routine operational reviews to assess patient flow, team performance, and overall efficiency across offices.
- Identify operational risks and implement proactive solutions to ensure continuity, compliance, and performance stability.
- Leverage staff and patient feedback to optimize workflows, resolve challenges, and elevate the overall patient experience.
- Monitor and analyze key performance indicators related to production and operational performance, delivering insights and recommendations to senior leadership.
- Provide hands-on leadership support within offices as needed, addressing staffing issues, scheduling challenges, and day-to-day operational needs.
- Ability to travel up to 50%.
- Other duties as assigned.
- 5+ years of multi-site operational management experience in dental settings.
- Bachelor's degree in Healthcare Administration, Business, or a related field.
- Strong project management, strategic planning, and team leadership skills.
- Ability to handle multiple sites and coordinate complex implementations.
- Maintain familiarity with dental practices and specialized services like Orthodontics, Pediatrics, Dentistry and Oral Surgery, including equipment requirements, patient workflows, and staffing needs.
- Excellent verbal and written communication skills, with the ability to interact effectively with clinical staff, administrative teams, and senior leadership.
- Ability to travel up to 50%.
- Previous management experience within Orthodontics, Pediatrics, or Oral Surgery.
- Competitive salary and performance-based incentives
- Comprehensive benefits package (medical, dental, vision)
- Opportunities for professional development and growth
- Flexible work environment with multi-site travel
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