Lead Program Consultant (Hybrid Option)

Job Description and Duties

This is a re-advertisement of JC-498545. If you previously applied under JC-498545, you would need to re-apply under this new Job Control, JC-504560 in order to be considered.

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role:

The Local Educational Agency Medi-Cal Billing Option Program (LEA BOP) reimburses LEA BOP Providers (school districts, county offices of education, charter schools, state special schools, community college districts, California State Universities, and University of California campuses) the federal share of the maximum allowable rate for approved health-related services provided by qualified health service practitioners to Medi-Cal eligible students. The LEA BOP Provider Relations Unit focuses on program outreach, engagement, and compliance.

Under the general direction of the Supervisor I, the Health Program Specialist (HPS) I will serve as a subject matter expert for the Local Educational Agency Medi-Cal Billing Option Program (LEA BOP) Provider Relations Unit. The HPS I will independently lead and perform a variety of complex administrative health program management and highly technical analytical tasks necessary to accomplish the goals and objectives of the LEA BOP.

The HPS I is responsible for coordinating the implementation of program policy and problem resolution recommendations with multiple departmental, immediate, and long-range impacts. This involves providing consultative advice to various program partners regarding program policy. The HPS I will act as a program subject matter expert (SME) as it relates to outreach activities and materials. The HPS I will serve as a SME within the unit in development of public health and health care projects; apply health regulations, policies and procedures; speak and write effectively, and act as program liaison. The HPS I fosters a collaborative and communicative atmosphere with program partners, contracted resources, and coworkers.

Travel, including overnight, of up to 5% may be required.

Have questions and/or need assistance? Contact [email protected] , we are here to help walk you through the state hiring process

You will find additional information about the job in the .

Working Conditions

Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.

Special Requirements

Simple Application Steps:

If you are interested in this position, complete the following simple steps:

1. Review the education and experience minimum qualifications (MQ’s) of the Health Program Specialist I Health Program Adviser/Specialist/Manager Series - CalHR . See the Minimum Requirements section below.

2. Complete the statement of qualifications and the state application by clicking “Apply Now” above. See below for detailed application instructions.

3.Submit your application package with all required documents, which include the statement of qualifications - see the "Required Application Package Documents" section below.

4. Once you have applied, take the Health Program Specialist I CalCareers exam.

Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position. The SOQ serves as documentation of the applicant’s ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ.

The SOQ must be no more than two pages in length, double-spaced and using 12-point font. You must indicate your Full Name and Job Control Number at the top right corner.

1. Please explain why you are qualified for this position.
2. Providing excellent customer service to all of our program partners is one of our primary goals here in the Local Educational Agency Medi-Cal Billing Option Program. Describe what you consider to be exceptional customer service, how you apply it in your own professional life, and provide some examples of times when you have either provided or received it.

Candidates who do not complete and submit an SOQ may not be considered for this position.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Professional, coachable, organized individual for a fast-paced position that provides enough variety to stay interesting but is consistent enough so you can become a subject matter expert.
• Competency with Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is required; additional training will be available

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

· Continuous and ongoing training

· Diversity, Equity, and Inclusion program activities

· Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

· Medical, including health, dental, and vision insurance.

· Paid Holidays and vacation/leave

· Defined retirement program

· Savings Plus Program (401(k), 457)

· Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's

provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: . This survey is not required to be considered for this position.

Telework Information and Salary Information

This position is currently eligible for telework up to three days per week and is required to report in person a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is 1501 Capitol Avenue, Sacramento, CA, 95814

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Refer to the Statement of Qualifications Requirement Section for instructions.