Solution Consultant

About the Role

We are seeking a hands-on and detail-oriented Revenue Operations (RevOps) Solution Consultant to join our Professional Services team. In this role, you will play a key part in configuring, testing, and deploying CPQ and Billing solutions that enable customers to achieve operational excellence. Working alongside the Solution Architect , who leads discovery and design, you’ll focus on execution and delivery — including configuration, UAT support, go-live readiness, and post-launch hypercare.

This is an exciting opportunity to join a fast-growing startup , where priorities evolve and roles may shift as we scale. The ideal candidate is comfortable with ambiguity , thrives in dynamic environments, and brings initiative and ownership to every customer engagement.

What You’ll Be Working On

• System Configuration & Implementation:
  Configure and validate CPQ and Billing systems in alignment with design specifications, ensuring functionality meets customer business requirements.
• Testing & Quality Assurance:
  Develop and execute test scripts, manage functional and regression testing cycles, and guide customers through User Acceptance Testing (UAT) to confirm readiness for production.
• Go-Live & Hypercare Support:
  Support go-live readiness by coordinating data validation, deployment activities, and cutover tasks. Provide hands-on assistance during hypercare to ensure a smooth transition to steady-state operations.
• Troubleshooting & Issue Resolution:
  Diagnose and resolve configuration or integration issues, collaborating with technical teams to identify root causes and implement fixes efficiently.
• Change Management & Customer Enablement:
  Support customers through change management and enablement activities , including “ train-the-trainer ” programs and documentation to drive adoption and self-sufficiency post-implementation.
• Customer Relationship Management:
  
  Foster strong relationships across various customer personas , particularly within large Enterprise accounts, to ensure ongoing satisfaction, trust, and long-term success.
• Cross-Functional Collaboration:
  Partner closely with Solution Architects, Technical Consultants, and Project Managers to ensure consistent delivery and alignment across all phases of the implementation lifecycle.
• Continuous Improvement:
  Share lessons learned and contribute to internal best practices to help improve methodologies, templates, and implementation efficiency.

We Are Looking For

• 3–5 years of hands-on experience implementing or supporting CPQ, Billing, CRM, or ERP systems.
• Experience with system configuration, data validation, testing, and UAT coordination .
• Familiarity with Salesforce CPQ , managed packages, or similar platforms is highly desirable.
• Understanding of Order-to-Cash (O2C) processes, Accounts Receivable (AR) , or General Ledger (GL) workflows.
• Strong troubleshooting and analytical skills with attention to functional and data accuracy.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across technical and business teams.
• Demonstrated ability to support change management and customer enablement efforts.
• Comfortable working in a fast-paced startup where priorities evolve and responsibilities may expand.
• Positive, proactive, and customer-first mindset.

What We Offer

• Competitive salary and benefits package
• Opportunity to directly influence how our platform is implemented and scaled.
• High visibility and ability to shape delivery methodologies and standards.
• A collaborative team environment that values curiosity, ownership, and continuous learning.